Kasandra Warner
Clinton Township,MI
Summary
Capable Claims Adjuster with 8+ years of experience handling a variety of auto/commercial trucking/bodily injury/general liability/ and some garage keepers for both 1st and third parties. I am a positive and reliable professional who takes pride in their work and is detail orientated.
Overview
29
29
years of professional experience
Work History
Claims Adjuster
Sedgwick
06.2015 - Current
- Achieve high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Reduced claim processing time by streamlining documentation and workflow procedures.
- Conduct thorough investigations, gathering evidence such as medical records, police reports, and witness statements to determine liability accurately.
- Manage a high-volume caseload of 140 + claims while maintaining quality service standards and efficient resolution timelines.
- Negotiate favorable settlements with claimants and their attorneys, to minimize financial risk for the company.
Office Manager-Biller
Fischer & Cardamone LLC
03.2011 - 11.2015
- Managed reception and lobby area, greeted visitors and responded to requests for information
- Gathered and reviewed documents to complete accurate paperwork and avoid delays
- Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries
- Filed and submitted insurance claims
- Checked claims coding for accuracy with ICD-10 standards
- Utilized electronic charge capture systems to consolidate and streamline billing processes.
Preschool Teacher's Aide
St. Mary's School
08.2011 - 06.2014
- Set up for special events, including parties and parent meetings
- Supported lead teacher with daily classroom activities
- Assisted teachers with instruction and provided clerical support for diverse needs
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Lunch/Latchkey Supervisor
St. Mary's School
09.2008 - 06.2011
- Supervised students and maintained security throughout school buildings and on field trips
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Medical Office Receptionist
Country Creek Pediatrics
07.1995 - 08.2008
- Coordinated patient appointments, maintained files and received incoming phone calls
- Ensured patient confidentiality in alignment with HIPAA protocols
- Assisted with referrals and prepared medical records for patients
- Submitted diagnosis and procedure codes for insurance companies.
Education
High School Diploma -
Chippewa Valley High School
Clinton Township, MI06.1992
Skills
- Accident review/investigation
- Fraud identification and reporting
- Active multiple State Licenses including NY, CA and HI through the Department of Insurance
- Automobile Claims Specialist
- Claims Processing/Investigation
- Casualty and Property Loss
- Risk Assessment
- Empathy and Compassion
- Analytical Thinking
- Knowledge of Total Losses
- Bodily Injury Settlements Proficiency
- Liability Assessment
- Best Practices Implementation
Timeline
Claims Adjuster
Sedgwick
06.2015 - Current
Preschool Teacher's Aide
St. Mary's School
08.2011 - 06.2014
Office Manager-Biller
Fischer & Cardamone LLC
03.2011 - 11.2015
Lunch/Latchkey Supervisor
St. Mary's School
09.2008 - 06.2011
Medical Office Receptionist
Country Creek Pediatrics
07.1995 - 08.2008
High School Diploma -
Chippewa Valley High School