KaSasha Hunt Lewis
Newport,NC
Summary
Administrative Assistant with proven ability to support multiple physicians in high-volume medical environments. Skilled in insurance verification, medical records management, and outpatient coding using ICD-9 and ICD-10. Proficient in patient registration, appointment scheduling, and maintaining accurate medical documentation. Strong attention to detail ensures efficient order entry and information processing.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Patient Counselor
CarolinaEast Health System
06.2024 - Current
- Executed insurance verification and pre-certification processes, ensuring compliance with industry standards.
- Informed patients of financial obligations before service delivery to enhance transparency.
- Facilitated efficient patient registration, admissions, and copayment collection processes.
- Assisted multiple departments with updates to patient systems and resolved issues promptly.
- Greeted and directed visitors, improving overall experience within facility.
- Transported patients safely to rooms, prioritizing comfort during transfers.
- Maintained strict adherence to HIPAA Privacy and Security Regulations in managing patient data.
Medical Billing and Coding Specialist
Carolinas Center for Surgery/ Emerge Ortho
06.2021 - 06.2024
- Executed insurance verification, pre-certification, and pre-authorization processes efficiently.
- Informed patients of financial obligations prior to services rendered.
- Maintained a full-time schedule from Monday to Friday, 8 am to 5 pm.
Receptionist/Administrative Assistant
Carteret Health Care/ Carteret Medical Group
09.2016 - 06.2021
- Managed front desk operations in multi-specialty office, ensuring efficient patient flow.
- Performed checkout procedures to facilitate smooth transitions for patients.
- Utilized Athena and Meditech EMR systems for patient record management.
- Maintained appointment schedules and handled inquiries from patients and staff.
- Coordinated communications between departments to enhance service delivery.
- Executed administrative tasks to support daily operations of the office.
- Provided assistance in resolving patient issues and concerns promptly.
- Ensured compliance with office protocols and confidentiality standards.
Administrative Supervisor/ Receptionist
Crystal Coast Pain Management, PLLC Aegean Regenerative Medicine
04.2014 - 04.2016
- Processed daily deposits and collected copayments to enhance financial accuracy.
- Managed insurance authorizations ensuring compliance with established policies.
- Coordinated referrals and verified insurance details to improve patient care.
- Maintained medical records supporting efficient healthcare delivery.
- Sorted fax system for streamlined document management and retrieval.
- Facilitated smooth office operations through professional interactions with clients and staff.
- Answered incoming calls while representing organization with courtesy.
Patient Access Representative/ Cancer Center Receptionist
Carteret General Hospital
10.2010 - 04.2014
- Executed insurance verification, pre-certification, and pre-authorization processes efficiently. Informed patients of financial obligations prior to service delivery. Managed patient registration and admissions while collecting copayments accurately. Sorted and organized fax system to enhance communication flow. Assisted various departments with timely patient system updates. Greeted and directed visitors to ensure smooth facility navigation. Transported patients to rooms, prioritizing comfort and safety. Ensured compliance with HIPAA Privacy and Security Regulations in managing patient information.
Receptionist/ Medical Records Specialist
Carteret Surgical Associates
10.2007 - 10.2010
- Ensured compliance with federal and state guidelines for information release.
- Maintained patient data and medical records with precision and accuracy.
- Drafted concise clinical phone messages for physicians.
- Verified diagnosis codes to ensure accuracy and appropriateness.
- Secured insurance authorizations for physician-ordered procedures and tests.
- Scheduled appointments and radiology exams efficiently.
- Processed charges, payments, and adjustments accurately.
- Handled patient information in accordance with HIPAA regulations.
Certified Trainer/Server
Hooters
04.2004 - 01.2008
- Wait staff trainer/ bartender
Office Assistant
Monroe Johnson Construction
06.2001 - 09.2004
- Assisted office manager. Answered multiple phone lines. Completed payroll. Sent out invoices for jobs completed. Filed records.
KFC Team Member
KFC
01.1999 - 01.2002
- Cashier
Education
Business Administration
Carteret Community College
Morehead City, NCMedical Billing & Coding (Administration)
Carteret Community College
Morehead City, NC10.2025
High School Diploma - undefined
East Carteret High School
Morehead City, NC01.2003
Skills
- Athenahealth
- Orthopedic and General Coding (5 years)
- Personal assistant experience
- Banquet experience
- ICD Coding (5 years)
- Transcription
- Communication skills
- Supervising experience
- ICD-9 (5 years)
- Windows
- Typing
- Billing
- Audiology receptionist (Beltone) (2 years)
- Medical Office Experience (10 years)
- Medical records
- Knowledge of Major Insurance Companies (10 years)
- Computer Proficiency (10 years)
- Promotional Brand Rep (5 years)
- Hospitality
- Problem management
- Hospital experience
- Marketing
- Medical RecordsTechnician (10 years)
- Referral Coordinator (5 years)
- Strong Customer Relation Skills (10 years)
- Revenue cycle management (10 years)
- Sales
- Culinary experience
- Medical terminology
- Microsoft Powerpoint
- Administrative Assistant (10 years)
- Bartending
- Cash handling
- Payroll
- Cooking
- Receptionist
- Excellent Organizational Skills (10 years)
- QuickBooks
- Leadership
- Scheduling (10 years)
- Patient Registration and Scheduling (10 years)
- Triage
- Medical Billing (5 years)
- HIPAA (10 years)
- Insurance Verification (10 years)
- Hospital Admissions (10 years)
- ICD-10 (5 years)
- Microsoft Excel
- Event marketing (10 years)
- Accounts receivable
- Medical Records (10 years)
- Medical Terminology I,II,III (8 years)
- Microsoft Access
- Computer skills
- EMR Systems (10 years)
- Payment Collecting and Posting (10 years)
- Cash register
- Team management
- Epic
- Data Entry (10 years)
- Microsoft Office
- Organizational skills
- Documentation review
- Accounts payable
- Heartsaver CPR/AED (10 years)
- Office management
- Medical coding
- Product demos
- CPT Coding (5 years)
- Phone Etiquette
- Telephone Answering, Multi-Line System (10 years)
- Hotel experience
- Word Processing and Typing (10 years)
- Customer service
- Front desk
Certification
- Business Administration Present
- Driver's License Present
- Office Administration September 2021 to Present
- Medical Coding and Billing Certificate June 2015 to Present
- Certified Patient Access Representative 2014 to Present
- Medical Terminology Certificate 2013 to Present
- Healthcare Spanish 2008 to Present
- ROI Specialist January 2006 to Present
- Desktop Publishing Certificate/ Power Point 2002 to Present
- Intro to Computers 2002 to Present
- Heartsaver CPR AED August 2016 to August 2021
- Medical Coding Certification
- Medical Billing Certification
Additional Information
References can be furnished upon request.
Timeline
Patient Counselor
CarolinaEast Health System
06.2024 - Current
Medical Billing and Coding Specialist
Carolinas Center for Surgery/ Emerge Ortho
06.2021 - 06.2024
Receptionist/Administrative Assistant
Carteret Health Care/ Carteret Medical Group
09.2016 - 06.2021
Administrative Supervisor/ Receptionist
Crystal Coast Pain Management, PLLC Aegean Regenerative Medicine
04.2014 - 04.2016
Patient Access Representative/ Cancer Center Receptionist
Carteret General Hospital
10.2010 - 04.2014
Receptionist/ Medical Records Specialist
Carteret Surgical Associates
10.2007 - 10.2010
Certified Trainer/Server
Hooters
04.2004 - 01.2008
Office Assistant
Monroe Johnson Construction
06.2001 - 09.2004
KFC Team Member
KFC
01.1999 - 01.2002
Business Administration
Carteret Community College
Medical Billing & Coding (Administration)
Carteret Community College
High School Diploma - undefined
East Carteret High School