Darlene Kasch
Hillsborough,NJ
Summary
Results-oriented accounts receivable professional with extensive experience at Cox Automotive-NorthEast Great Dane. Demonstrated expertise in cash application and billing reconciliation, leading to enhanced efficiency and accuracy in financial operations. Known for exceptional customer service skills and a commitment to building strong client relationships while effectively managing delinquent accounts.
Overview
38
38
years of professional experience
Work History
Accounts Receivable, Cash Application
Cox Automotive-NorthEast Great Dane
11.2022 - 03.2050
- Gained knowledge and experience in accounts receivable processes, ensuring accuracy and compliance with company policies
- Managed cash application to efficiently process incoming payments and update account records
- Contributed to financial reporting by verifying payment allocations and addressing discrepancies
- Collaborated with internal teams to streamline accounts receivable operations and improve efficiency
- Monitored outstanding invoices to support effective collections and maintain accurate account balances
- Ensured adherence to deadlines for cash application tasks, supporting timely financial close processes
Customer Service and Support for Collections/Accounts Receivable Department
NorthEast Great Dane
08.2022 - 11.2022
- Provided customer service and support within the Collections/Accounts Receivable Department, ensuring timely resolution of client inquiries
- Assisted in managing accounts receivable processes to maintain accurate financial records and streamline the collections cycle
- Collaborated effectively with a team to enhance department efficiency and improve customer satisfaction
- Monitored customer accounts for overdue payments and initiated follow-up communications to ensure prompt payment
- Contributed to resolving billing discrepancies by working closely with customers and internal departments
- Maintained a professional approach to customer interactions while addressing account-related concerns and fostering positive relationships
Accounts Receivable
Premier Personnel Group/ IMC
South Plainfield, USA
01.2022 - 08.2022
- Processing daily invoicing tasks, including verifying, updating, correcting, posting, and recording accounts receivable data to ensure accuracy and timeliness
- Conducting thorough proofreading of invoices against shipping documents to maintain consistency and prevent discrepancies
- Managing the distribution of invoices by mail and email to facilitate timely customer communication and billing
- Processing credit adjustments for returned materials or pricing errors to resolve customer concerns and maintain accurate financial records
- Ensuring compliance with internal accounting procedures and standards during all accounts receivable operations
- Supporting overall financial operations by maintaining organized documentation and efficient workflow processes
Customer Service/Billing
Radiant Global Logistics
04.2012 - 09.2020
- Oversaw the accuracy and completion of purchase-related information to ensure seamless processing of customer invoices
- Handled direct client interactions via phone, providing order placement support and addressing inquiries efficiently
- Maintained high standards for billing operations as part of the Senior Billing Associate role, ensuring timely and precise invoicing processes
- Delivered exceptional customer service by resolving client questions and concerns effectively, fostering positive client relationships
- Contributed to operational continuity during organizational transitions, following the acquisition of Distribution by Air by Radiant Global Logistics in 04/2012
- Demonstrated dedication to workflow consistency and customer satisfaction across a tenure from 10/1998 to 04/2012 with Distribution by Air and continued with Radiant Global Logistics post-acquisition
Education
Certificate - Medical Coding
AAPC
10.2021
High School Diploma -
Brick Township High School
Brick, NJ06.1983
Skills
- Accounts receivable
- Invoice processing
- Cash application
- Customer service
- Data entry accuracy
- Billing reconciliation
- Updating customer accounts
- Delinquent accounts monitoring
- Accounts receivable handling
Timeline
Accounts Receivable, Cash Application
Cox Automotive-NorthEast Great Dane
11.2022 - 03.2050
Customer Service and Support for Collections/Accounts Receivable Department
NorthEast Great Dane
08.2022 - 11.2022
Accounts Receivable
Premier Personnel Group/ IMC
01.2022 - 08.2022
Customer Service/Billing
Radiant Global Logistics
04.2012 - 09.2020
Certificate - Medical Coding
AAPC
High School Diploma -
Brick Township High School
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