Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kasey Bernhard

Indianapolis,IN

Summary

Certified Nursing Assistant with geriatric healthcare experience, personable and compassionate with superior communication and rapport-building skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Driven to support team success and deliver impactful results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant (CNA)

Greenwood Village South
07.2024 - Current
  • Assists with admission, transfer and discharge of residents as instructed by Charge Nurse.
  • Assist residents with tending to personal care and activities of daily living.
  • Provide direct patient care as assigned by Charge Nurse.
  • Provide proper documentation of resident care.
  • Helping transport patients safely by operating wheelchairs, lifts and rolling hospital beds
  • Train and mentor team members on best practices, phone etiquette, and effective communication.
  • Observing patient conditions, identifying potential risk factors for patient wellness and communicating them to Nurses

Certified Nursing Assistant (CNA)

CarDon & Associates
01.2023 - 06.2024
  • Preparing each patient room with necessary items.
  • Help residents with daily hygiene, including showering; oral and peri care; incontinence care; and minimizing rashes, sores, and soiling
  • Observed physical and emotional changes, and reported patient conditions to nurses
  • Provided compassionate care to residents, ensuring comfort and dignity throughout daily activities.
  • Assisted nursing staff with patient assessments and care plans, enhancing overall patient outcomes.
  • Approach challenging situations with patience, pleasantness, and grace.

Kit production associate

LabCorp
11.2020 - 10.2022
  • Assisting clients with any issues that arise with their orders
  • Assisting on the floor with customer orders and deliveries; assisted in the processing of shipments, including international; and performed various duties related to the processing of outgoing freight
  • Trained new employees on safety protocols and equipment operation procedures.
  • Packed, sealed, labeled, or affixed postage to prepare materials for shipping
  • Ability to multi-task, prioritize and manage time
  • Entering data into shipping platforms
  • Efficiently picked products according to company standards. Included, but not limited to Picking of a product with the Pick to the light system.
  • Checking lot and expiration numbers and placing them in kits.
  • Conducted quality control inspections to maintain product standards and compliance with regulations.

Cashier

Fresh Thyme Farmers Market
07.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High school diploma - Basic

Southport High School
Southport, IN
05.2014

Skills

  • Customer Service
  • Communication
  • Quick problem solver
  • Complex Problem-solving
  • Electronic charting
  • Compassionate
  • Reliable team player
  • HIPAA compliance
  • Patient care
  • Actively listening
  • Customer-first attitude
  • Troubleshooting

Certification

  • CNA
  • June 2023 to June 2025
  • CNA2304524

Timeline

Certified Nursing Assistant (CNA)

Greenwood Village South
07.2024 - Current

Certified Nursing Assistant (CNA)

CarDon & Associates
01.2023 - 06.2024

Kit production associate

LabCorp
11.2020 - 10.2022

Cashier

Fresh Thyme Farmers Market
07.2019 - 07.2020

High school diploma - Basic

Southport High School

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