Kasey Claborn
Fairland,IN
Summary
Dynamic Processing Specialist with a proven track record at Associated Consulting, excelling in data validation and operational excellence. Enhanced efficiency through innovative workflow optimization, achieving a significant reduction in errors. Recognized for exceptional problem-solving and meticulous attention to detail, contributing to high-quality data processing and client satisfaction.
Professional processing expert prepared to bring high level of precision and efficiency to new role. History of optimizing workflow and ensuring accuracy of data management, contributing to improved operational outcomes. Known for effective collaboration and adaptability to meet evolving business needs, showcasing strong analytical and organizational skills.
Processing specialist with strong attention to detail and problem-solving skills. Proven ability to meet deadlines and adapt to changing requirements. Known for effective team collaboration and delivering consistently high-quality results. Skilled in data analysis, process optimization, and regulatory compliance, ensuring operational efficiency and accuracy.
Experienced with managing and verifying complex data sets to ensure accuracy and compliance. Utilizes analytical and process optimization skills to enhance operational workflows. Knowledge of industry best practices and regulations to drive quality and efficiency.
Efficient Data Transcriber with significant training in word processing and spreadsheet management. Skilled at managing multiple, concurrent projects with competing priorities. Committed to achieving results within deadlines.
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Processing Specialist
Associated Consulting
05.2015 - 08.2016
- Developed comprehensive training materials, successfully onboarding new team members to the data processing department.
- Provided expert support to end-users, troubleshooting and resolving complex technical issues in a timely manner.
- Conducted regular audits of databases, identifying inconsistencies and rectifying discrepancies as required.
- Managed high-volume data processing tasks, ensuring timely completion of projects without compromising on quality.
- Reduced errors in data entry by conducting thorough quality checks and implementing robust validation processes.
- Enhanced data processing efficiency by streamlining workflows and implementing innovative tools.
- Handled complex cases with a keen attention to detail, ensuring proper evaluation and adjudication of each claim.
- Maintained a high level of accuracy and attention to detail when reviewing submitted claims for completeness and correctness, contributing to the overall quality of processed claims.
- Reduced claim errors by conducting thorough investigations and obtaining all necessary documentation.
- Managed high-volume workloads while maintaining strict deadlines for claim submissions and resolutions.
- Identified potential fraudulent claims through careful analysis of trends, patterns, and inconsistencies.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
- Followed up with customers on unresolved issues.
- Evaluated accuracy and quality of data entered into agency management system.
- Checked documentation for accuracy and validity on updated systems.
- Generated, posted and attached information to claim files.
CSR Supervisor
Xerox
04.2013 - 04.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Monitored call quality using designated software platforms, identifying areas where improvements could be made.
- Facilitated regular training sessions for the CSR team, ensuring their skills remained current and relevant in the industry.
- Streamlined processes for faster issue resolution, leading to improved customer experiences.
- Assisted in recruiting and onboarding new hires, setting them up for success within the organization.
- Coordinated schedules to ensure optimal staffing levels during peak call volume periods.
- Managed complex cases involving multiple stakeholders while maintaining professional demeanor and focus on resolution goals.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
Clerical Specialist
State Department Of Tennessee
01.2011 - 03.2013
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
- Developed correspondence letters, memos, and emails.
- Streamlined office processes by implementing efficient filing systems and document management.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited documents to keep company materials free of grammar errors.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Assisted with onboarding of new employees.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
- worked in the child support division inputting data information
- I then transferred to the medicaid department where I handled important information regarding case files and submitting documents for state approval.
Office Manager
C-Tel Marketing
06.2010 - 01.2011
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Education
High School Diploma -
Anderson High School
Anderson Indiana08-2003
Skills
- Standard operating procedures
- Operational excellence
- Document review
- Data validation
- Forecasting
- Microsoft Excel
- Invoice processing
- Document editing
- Identifying errors
- Data processing
- Report writing
- Information verification
- Word processing
- Spreadsheet management
- Data security
- Skilled in [database]
- Verifying data accuracy
- Data transcription
- Teamwork
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Data accuracy
- Decision-making
- Data review and verification
- Microsoft office
- Maintains confidentiality
- Clerical skills
- Professionalism
- Workload management
- Record keeping
- File management
- Written communication
- Administrative support
Timeline
Processing Specialist
Associated Consulting
05.2015 - 08.2016
CSR Supervisor
Xerox
04.2013 - 04.2015
Clerical Specialist
State Department Of Tennessee
01.2011 - 03.2013
Office Manager
C-Tel Marketing
06.2010 - 01.2011
High School Diploma -
Anderson High School
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