Experienced Customer Success professional with a diverse background in management, leadership, administration, communication, and education. Knowledgeable about goal setting and collaborating with school districts to reach their highest potential. A team player providing resources and support for administrators, teachers, students, and parents. Devoted educator partnering with others to ensure exceptional learning success and outcomes. Over 13 years of experience working in various Professional Learning Communities to facilitate school development.
-Implemented a New Student Onboarding program, directly influencing school engagement and expansion.
- Oversaw and guided a team of 16 in the establishment of a mentoring program for 500+ students, enhancing student development and fostering enthusiasm for learning.
- Conducted regular meetings with 65 enrolled students to assess progress and identify areas for improvement, offering personalized assistance and contributing to tailored learning experiences.
- Facilitated group sessions and provided one-on-one assistance, fostering collaborative learning environments and supporting individual student needs.
- Developed and executed activities promoting academic, career, and social-emotional learning, ensuring holistic student development and aligning with educational objectives.
- Collaborated with professional stakeholders, administration, educators, and parents/guardians to provide counseling support tailored to student needs, and promoted student success.
- Utilized data analysis to track student progress and provided recommendations for improvement, contributing to evidence-based decision-making and optimizing learning outcomes.
- Collaborated closely with educators, administration, and external stakeholders to develop Individualized Education Plans/Programs (IEPs) and 504 plans, aligning with district goals and ensuring successful outcomes for students.
- Managed and maintained special education portfolios for students with educational plans, providing comprehensive support and tracking progress to optimize learning experiences.
- Acted as a dedicated advocate for students, ensuring their individual needs were met and goals were achieved, fostering a culture of success and collaboration within the district.
- Facilitated weekly meetings with team members to generate recommendations for learning strategies, resulting in a significant 30% increase in learner engagement after implementation, driving district-wide success.
- Led a team of 18 educators as a subject matter expert in Social Emotional Health, implementing best practices and strategies to support student well-being and academic success.
- Cultivated strong relationships with over 50 stakeholders, including administrators, teachers, and parents, resulting in enhanced rapport and improved learner performance district-wide.
- Partnered closely with administrators, teachers, and parents to understand individual student needs and develop tailored plans for success, aligning with district objectives and driving positive outcomes.
-Planned 100+ lessons based on district standards to ensure that all requirements were met and that students were prepared for standardized tests.
-Participated in professional development workshops to stay updated on current research findings and best practices in math and science education.
-Utilized data to inform instructional decisions and personalize learning.
-Utilized diverse instructional approaches to accommodate different learning styles.
-Created student learning plans by establishing clear individual and group goals, as well as actionable strategies for achieving each one.
-Evaluated the progress of students by administering tests and analyzing the results.
-Collaborated with parents, school faculty and social workers to address problems and grow student success.
-Cultivated strong relationships with external partners to provide additional resources for client support when needed.