Kasey Croy
Gresham,OR
Summary
Adept Med-Tech and Assistant Administrator with a proven track record at Sapphire at Liberty Pointe, I excel in patient care and administrative support. Leveraging expertise in medical records management and a deep understanding of dementia care, I've significantly enhanced patient satisfaction. My compassionate approach and meticulous attention to detail have consistently improved care standards.
First aid CPR certified
OIS certified
Overview
13
13
years of professional experience
Work History
Med-Tech
Sapphire at Liberty Pointe
Gresham, OR
11.2019 - Current
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Assistant Administrator
CBG Homes
Portland, OR
11.2014 - 10.2019
- Managed medical records using an electronic health record system.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Scheduled appointments for patients
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
- Answered telephones and directed calls to appropriate staff.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Med-Tech
Cameron Care
Portland, OR
01.2012 - 08.2014
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing a crisis.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Supported bathing, dressing and personal care needs.
Education
High School Diploma -
Sam Barlow High Schoolo
Gresham, OR05-2009
Skills
- Compassion and Empathy
- Dementia and Alzheimer's knowledge
- Medical Terminology
- Medical Records Management
- G-tube care
- Patient relationship building
- Activity Planning
- End of life care
- Call handling
- Administrative Support
- Customer Service
- Scheduling appointments
- Meticulous attention to detail
Timeline
Med-Tech
Sapphire at Liberty Pointe
11.2019 - Current
Assistant Administrator
CBG Homes
11.2014 - 10.2019
Med-Tech
Cameron Care
01.2012 - 08.2014
High School Diploma -
Sam Barlow High Schoolo
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