Kasey Dodd
Pittsburgh,PA
Summary
Detail-oriented Analyst with 6+ years of experience across financial services, fraud prevention, AML compliance, billing operations, and transaction monitoring within large enterprise environments. Proven ability to analyze data, identify risk, ensure regulatory compliance, and manage high-volume workflows.
Overview
11
11
years of professional experience
Work History
Senior Fraud Investigator - Checks
FNB - Heitmeyer
Pittsburgh, Pa
08.2026 - Current
- Reviewed check deposit alerts to identify potential fraud patterns
- Investigated customer check disputes, resolving issues to maintain customer trust
- Case management
- Monitored Zelle transaction alerts for suspicious activity and escalated issues.
- Utilized Pindrop technology for verification
Billing Analyst (Set Up)
BNY Mellon
01.2023 - 05.2026
- Established billing structures to ensure accurate invoicing aligned with client agreements and internal controls
- Tracked and reconciled billing data using Excel, SQL, and enterprise systems
- Collaborated with internal teams to resolve billing discrepancies, enhancing accuracy and efficiency
- Tracked and reconciled billing data using Excel, SQL, and enterprise systems to ensure data integrity
- Assisted with identifying operational improvements to enhance efficiency. to reduce errors and increase efficiency
- Support operational improvements to reduce errors and increase efficiency
- Developed procedures for streamlining the billing process.
- Developed procedures that streamlined the billing process, reducing processing time and improving accuracy.
AML Analyst
BNY Mellon
01.2022 - 01.2023
- Conducted AML investigations by analyzing customer data and transaction patterns to identify suspicious activities.
- Used case management, monitoring software and third-party websites and repositories to perform tasks.
- Assisted in developing strategies for improving existing AML processes and procedures based on industry trends or changes in regulations.
- Reviewed daily reporting results for accuracy prior to submitting them to management.
- Automated daily reporting tasks through scripting language tools such as JavaScript or Bash.
- Monitored daily performance metrics using Google Analytics and other reporting tools to identify trends and opportunities for improvement.
- Monitored daily financial transactions and prepared reports for upper management.
AML Analyst (Contract) Sanctions - name screening
IBM -Aston Carter, US
12.2021 - 01.2022
- Conducted customer due diligence (CDD) and enhanced due diligence (EDD) reviews to identify potential financial crime risks.
- Performed sanctions and name screening against global watchlists, including OFAC and other regulatory lists.
- Reviewed and investigated system-generated alerts for potential sanctions, fraud, and anti-money laundering (AML) concerns.
- Researched potential name matches using internal databases, public records, and third-party screening tools such as LexisNexis.
- Determined true matches versus false positives by evaluating identifying information and supporting documentation.
- Escalated confirmed or high-risk sanctions and fraud cases to compliance, legal, or investigative teams.
- Documented investigative findings with clear, accurate, and detailed case notes in accordance with regulatory requirements.
- Maintained compliance with OFAC, BSA/AML, KYC, and internal company policies and procedures.
- Collaborated with fraud, compliance, operations, and customer service teams to resolve complex cases.
- Reviewed supporting documentation to verify customer identities and mitigate financial crime risks.
- Ensured timely resolution of alerts while meeting productivity and quality performance metrics.
- Protected confidential customer information and maintained strict data privacy and security standards.
Benefits Disbursements Analyst
BNY Mellon, US
12.2018 - 06.2021
- Established billing structures to ensure accurate invoicing aligned with client agreements and internal controls
- Review financial data for accuracy, completeness, and compliance
- Collaborated with internal teams to resolve billing discrepancies and address system-related issues
- Tracked and reconciled billing data using Excel, SQL, and enterprise systems
- Assisted in implementing operational improvements to enhance efficiency to reduce errors and increase efficiency
- Processed benefit disbursement transactions with a strong focus on accuracy and timeliness
- Ensured compliance with established controls and procedures
- Researched and resolved discrepancies, escalating issues as appropriate
- Invoiced customers, reconciled accounts, and managed other monthly bookkeeping tasks.
Fraud Credit Card Monitoring Analyst
US Bank NA, Pittsburgh, Pennsylvania
Pittsburgh, Pennsylvania
11.2017 - 12.2018
- Analyzed transaction patterns and customer behavior to mitigate financial risk
- Monitored credit card transactions to identify potential fraudulent activity
- Documented findings and escalated suspicious activity in accordance with bank procedures
- Identified support issues and initiated actions for resolution.
- Supported decision-making processes by providing data-driven insights.
- Conducted data analysis to identify trends and insights.
Fraud Detection Analyst
Citizens Bank, Pittsburgh, PA
Pittsburgh, PA
09.2016 - 11.2017
- Drafted reports summarizing investigation results which were submitted to relevant authorities.
- Analyzed customer data to identify potential fraudulent activities, and conducted investigations when necessary.
- Responded quickly to meet customer needs and resolve problems.
- Analyzed transaction patterns and customer behavior to mitigate financial risk
- Monitored credit card transactions to identify potential fraudulent activity
- Documented findings and escalated suspicious activity in accordance with bank procedures
Financial Advisor
PNC Bank, Pittsburgh, PA
Pittsburgh, PA
07.2015 - 09.2016
- Educated clients on the various investment options available to them.
- Reviewed existing accounts for potential upgrades or changes that could benefit the customer.
- Educated customers on how best to use their accounts; providing tips on budgeting or money management techniques.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
Education
Associate in Science (A.S.) - Criminal Justice
Penn State
University Park, PA, USSkills
- Data Analysis & Reporting
- Fraud & AML Monitoring
- Financial and Billing Operations
- Risk & Compliance Controls
- Process Improvement
- High-Volume Case Management
- Customer relationship management
- Month end close
- Claims review
- Invoice processing
- Issue resolution
- Data analysis
- Multitasking
- Problem-solving
- Attention to detail
- Time management
- Multitasking Abilities
- Organizational skills
- Pattern detection
- Fraud detection techniques
- Transaction monitoring
- Transaction review
- Fraud prevention
- Trend analysis
- Critical thinking
- Active listening
- Decision-making
- Detail-oriented
- Analytical thinking
- Conflict resolution
- Risk assessment
- Accuracy and efficiency
- Adaptive learning
- Data collection
- Data interpretation
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- SQL
- Microsoft Outlook
- LexisNexis
- ECRM
- Mainframe/genesis
- Zoom
- Actimize
- Navigator
- Pindrop
- Client director
- We capture
- Microsoft Teams
Timeline
Senior Fraud Investigator - Checks
FNB - Heitmeyer
08.2026 - Current
Billing Analyst (Set Up)
BNY Mellon
01.2023 - 05.2026
AML Analyst
BNY Mellon
01.2022 - 01.2023
AML Analyst (Contract) Sanctions - name screening
IBM -Aston Carter, US
12.2021 - 01.2022
Benefits Disbursements Analyst
BNY Mellon, US
12.2018 - 06.2021
Fraud Credit Card Monitoring Analyst
US Bank NA, Pittsburgh, Pennsylvania
11.2017 - 12.2018
Fraud Detection Analyst
Citizens Bank, Pittsburgh, PA
09.2016 - 11.2017
Financial Advisor
PNC Bank, Pittsburgh, PA
07.2015 - 09.2016
Associate in Science (A.S.) - Criminal Justice
Penn State