Kasey Drake
Liberty,NC
Summary
High energy, hard working individual skilled at welcoming guests and overseeing operations. Skilled at keeping work organized and managing work load. Proficient at getting tasks done on time and providing quality work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Blue Ribbon Diner
2023.07 - Current
- Greeted guests with high energy at the door, and respectfully ensured wait times to customers.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Cross-trained to handle different restaurant roles, including bussing tables, food running, and to-go stations.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
To-Go Server
Cracker Barrel Old Country Store
2022.09 - 2023.05
- Improved order assembly by effectively organizing completed dishes and coordinating with kitchen staff during peak hours of operation.
- Adjusted food preparation methods in accordance with customer requests.
- Provided knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Provided assistance to 10 person waitstaff by, greeting guests, running food to tables, and refilling customers beverages.
Golf Shop Attendant
Northgreen Country Club
2021.05 - 2022.09
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Ensuring all 50 carts were washed and put on their correct charger for the next day.
Education
High School Diploma -
Northern Nash High School
Rocky Mount, NC06.2023
Bachelor of Arts - Business
Western Carolina University
Cullowhee, NC05.2027
Skills
Proficient at Microsoft Word, Powerpoint, and Excel
Quick Learner
Conflict and Complaint Resolution
Creating structure to meet deadlines
Communicating with coworkers
Building professional relationships
Certification
- ServSafe
Timeline
Host
Blue Ribbon Diner
2023.07 - Current
To-Go Server
Cracker Barrel Old Country Store
2022.09 - 2023.05
Golf Shop Attendant
Northgreen Country Club
2021.05 - 2022.09
High School Diploma -
Northern Nash High School
Bachelor of Arts - Business
Western Carolina University
- ServSafe
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