Kasey Fargher
Baltimore,MD
Summary
Patient care professional with extensive experience in coordinating healthcare services and comprehensive experience in Orthopedics. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Delivers excellent support in orthopedic procedures and fosters team collaboration. Skilled in cast application, brace fitting, and maintaining patient comfort. and focused on delivering high-quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Orthopedic Technologist
Luminis Health Orthopedics
09.2023 - Current
- Roomed patients, provided education, and assisted them throughout their visit to ensure a positive experience.
- Supported the clinical team with minor procedures, including casting/splinting and suture/staple removal.
- Assisted orthopedic physicians, PAs, and NPs in the management of fracture reductions, dislocations, and the application of casts/splints.
- Applied various orthopedic devices such as slings, ACE wraps, crutches, immobilizers, plaster, fiberglass, and preformed splints, providing patients with clear instructions on their proper care and use.
- Removed casts, splints, and other orthopedic devices in accordance with treatment plans.
- Assisted with fitting orthotic devices and ensured proper adjustments for patient comfort and support.
- Accurately obtained and documented patient vital signs in electronic medical records.
- Supported diagnostic processes by thoroughly recording patient medical histories and presenting symptoms.
- Reviewed and communicated pre-and post-operative care instructions to patients, ensuring comprehensive understanding and adherence to treatment protocols.
Orthopedic Patient Care Coordinator
Luminis Health
02.2023 - Current
- Perform a range of administrative and clinical duties to support patient care, assist providers, and ensure seamless clinical operations.
- Manage and coordinate provider schedules, ensuring alignment with the clinic's operational plan.
- Verify patient appointments, insurance coverage, office procedure authorizations, and surgical posting sheets to ensure accuracy and compliance.
- Communicate efficiently with physicians and physician assistants regarding changes in patient care plans, ensuring timely updates and coordination.
- Accurately input clinical information into systems to facilitate prior authorization for radiology services and post-operative pain management.
- Demonstrate strong multitasking abilities to enhance patient satisfaction and maintain a productive workflow.
- Edit, prepare, and distribute letters, orders, care plans, surgical instructions, and communications to patients and outpatient facilities.
Clinical Operations Intern
Mercy Medical Center
01.2022 - 05.2022
- Delivered comprehensive non-clinical administrative support in a high-volume orthopedic setting, ensuring smooth and efficient operations.
- Coordinated patient appointments, managed high call volumes from the call center, and triaged inquiries effectively, ensuring accurate documentation and appropriate referrals to the care team.
- Oversaw the patient registration process, including the completion of new patient forms, verification of insurance details, and coordination of referrals and authorizations.
- Enhanced patient flow by proactively resolving scheduling conflicts and collaborating with providers and office staff to improve operational efficiency and patient satisfaction.
- Accurately documented workers’ compensation and auto accident claims into patient records, ensuring proper processing and verification of related paperwork.
- Managed incoming faxes, scanned documents into patient charts, and ensured the accurate handling of medical records, imaging reports, test results, and disability/FMLA documentation.
Server/Bartender
Donnelly’s Dockside
04.2018 - 05.2023
- Demonstrated in-depth knowledge of the menu, daily specials, and cocktail recipes to provide informed recommendations and enhance the guest experience.
- Greeted and engaged with guests in a courteous, professional, and approachable manner.
- Maintained a clean and organized bar and server area by regularly sanitizing surfaces and restocking supplies to ensure smooth operations.
- Collaborated effectively with team members to deliver excellent customer service and address guest needs promptly.
- Assisted management in training and mentoring new staff, ensuring a smooth onboarding process and adherence to company standards.
PT Tech
Pivot Physical Therapy
05.2018 - 08.2018
- Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
- Maintained sanitized and organized workspace, contributing to safe and efficient rehabilitation environment.
- Supported patient mobility and safety by providing proper assistance during exercises and transfers.
- Reduced patient wait times, efficiently scheduling appointments and managing therapy session flow.
- Enhanced therapeutic effectiveness with application of modalities such as heat, ice, and electrical stimulation under therapist guidance.
Hostess
Boatyard Bar and Grill
08.2016 - 08.2017
- Greeted guests as they arrived, escorted them to their tables, managed waitlist and seating options for larger parties
- Addressed guest requests or complaints and escalated major complaints to management
Education
Bachelor’s of Science - Healthcare Management with a Business Administration Minor
Towson University
Towson, MD05.2022
Skills
- EPIC proficient
- Organization and time management
- HIPAA compliance
- Critical thinking skills
- Current procedural terminology (CPT)
- Scheduling procedures and appointments
- Teamwork and collaboration
- Verbal and written communication
Certification
- IHI Certification of Completion for Improvement capability, patient safety, leadership, person- and family centered care, and triple aim for populations.
- First aid, AED, and CPR Certified
Timeline
Orthopedic Technologist
Luminis Health Orthopedics
09.2023 - Current
Orthopedic Patient Care Coordinator
Luminis Health
02.2023 - Current
Clinical Operations Intern
Mercy Medical Center
01.2022 - 05.2022
PT Tech
Pivot Physical Therapy
05.2018 - 08.2018
Server/Bartender
Donnelly’s Dockside
04.2018 - 05.2023
Hostess
Boatyard Bar and Grill
08.2016 - 08.2017
Bachelor’s of Science - Healthcare Management with a Business Administration Minor
Towson University
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