Kasey Giron-Torres
Houston,TX
Summary
Dynamic bilingual professional with a proven track record. Strong in project planning and customer service. Excelled in administrative support, leveraging professional communication and detail-oriented skills to enhance operational efficiency. Achieved significant improvements in event coordination and logistical support, demonstrating a keen ability to manage complex schedules and foster client relationships.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Coca-Cola
Houston, TX
02.2022 - Current
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Answered questions from customers regarding products and services offered by the company.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Processed invoices for payment using accounting software applications.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Handle strictly senior management events for the Houston, Coca-Cola area.
Executive Assistant
DM Contractor LLC
Houston, TX
01.2021 - 09.2021
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Maintained confidential records and files related to executive operations.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Developed effective filing systems for easy retrieval of information when needed.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Managed and tracked expenses to meet company budget requirements.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Coordinated meeting and work schedules for staff teams and executives.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed household errands and other essential duties.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delegated daily tasks to team members to optimize group productivity.
Receptionist & Laser Hair Removal Tech
Kumi Medspa & Laser
Houston , TX
12.2018 - 12.2020
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Updated and recorded customer or client information to maintain accounts.
- Answered and directed incoming calls using multi-line telephone system.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Developed and maintained a filing system for essential documents, improving office organization.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Investigated and analyzed client complaints to identify and resolve issues.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Coordinated company events with venues and advised staff of pertinent details.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Assisted with onboarding of new employees by providing orientation information and support.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided expert coaching and training for new team members.
- Managed daily machine startup and shutdown procedures correctly to protect components from damage.
- Controlled machine operations to complete precise, high-quality work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Delegated daily tasks to team members to optimize group productivity.
Education
Associate of Arts -
Lonestar College System
Houston TX05-2026
High School Diploma -
Jersey Village High School
Houston TX05-2018
Skills
- Bilingual – fluent in English and Spanish
- Customer service
- Detail-oriented
- Scheduling
- Project planning
- Administrative support
- Professional communication
- Multi-line telephone system operation
- Social media and promotions
- Deligatin
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Assistant
Coca-Cola
02.2022 - Current
Executive Assistant
DM Contractor LLC
01.2021 - 09.2021
Receptionist & Laser Hair Removal Tech
Kumi Medspa & Laser
12.2018 - 12.2020
Associate of Arts -
Lonestar College System
High School Diploma -
Jersey Village High School
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