Kasey Hales
Mesa,AZ
Summary
Personable administrative professional dedicated to cultivating positive client and staff connections. Possesses highly developed communication and problem-solving skills, as well as a quick learning and application style.
Overview
3
3
years of professional experience
Work History
Court Administration Assistant Senior
Maricopa Superior Court
Phoenix, AZ
09.2024 - Current
- Oversaw a variety of administrative tasks, including processing documents and managing records using a coding system.
- Prepared correspondence and written reports regarding scheduling hearings and court deadlines to communicate effectively with attorneys and self-represented litigants.
- Assisted with special projects pertaining to training and productivity.
- Guided customers in person and via telecommunications while adhering to the court's standards and procedures concerning impartiality.
Area Specific Sales Associate
Macy’s
Chandler, Arizona
02.2024 - 08.2024
- Engaged with customers in friendly dialogue in to determine their needs and to help find products.
- Connected with customers via phone and email in order to maintain a business relationship.
- Provided colleagues with product knowledge to better service customers.
Keyholder/Sales Associate
Club Tattoo
Tempe, AZ
04.2022 - 12.2023
- Handled telephone calls and emails, guiding clients through processes required to acquire a service.
- Maintained records for both appointments and supplies.
- Provided excellent service to customers, offering professional support for service needs.
- Assisted clients in filling out paperwork.
Education
Bachelor of Arts - English Literature
Arizona State University
Tempe, AZ05.2024
Associate in Arts, Associate in General Studies -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2021
Skills
- Recordkeeping
- Customer Service
- Communication
- Data evaluation
Timeline
Court Administration Assistant Senior
Maricopa Superior Court
09.2024 - Current
Area Specific Sales Associate
Macy’s
02.2024 - 08.2024
Keyholder/Sales Associate
Club Tattoo
04.2022 - 12.2023
Bachelor of Arts - English Literature
Arizona State University
Associate in Arts, Associate in General Studies -
Maricopa Community Colleges - Estrella Mountain Community College