Kasey Hildebrand
Mansfield,Ohio
Summary
Hardworking and enthusiastic grill cook/ lead trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
22
22
years of professional experience
Work History
Grill Cook/Crew Leader
Ashland University
08.2001 - Current
- Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
- Reduced food waste by implementing proper portion control and efficient cooking techniques.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
- Trained new staff members on grill station operations, resulting in improved overall performance of the team.
- Assisted management with inventory tracking and ordering supplies as needed, maintaining optimal stock levels.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
- Utilized problem-solving skills to address customer complaints.
- Trained new team members on kitchen operations and safety protocols.
- Restocked stations and supplies during slower periods between rushes.
- Prepared meals according to customer specifications.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Adhered to strict food safety regulations and hygiene standards.
- Cleaned food preparation equipment, work areas, and counters or tables.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Assisted with menu development, contributing creative ideas for new dishes based on current culinary trends.
- Followed recipes and cooking techniques for consistent results.
Education
High School Diploma -
Madison Comprehensive High School
Mansfield, OH06.1996
Skills
- Fryer Operation
- New Hire Training
- Kitchen Sanitation
- Customer Service
- Inventory Replenishment
- Food Preparation
Timeline
Grill Cook/Crew Leader
Ashland University
08.2001 - Current
High School Diploma -
Madison Comprehensive High School
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