Summary
Overview
Work History
Education
Skills
Timeline
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Kasey Hill

Spring Hill,FL

Summary

Dynamic and customer-focused professional with experience at Sam's Club, excelling in food safety and cleanliness. Proven ability to enhance customer satisfaction through effective communication and organization. Recognized for maintaining a welcoming environment and adapting swiftly to high-volume service demands, ensuring seamless operations and positive experiences for diverse patrons.

Energetic and reliable individual with passion for customer service and excellent interpersonal skills. Familiar with basic food and beverage preparation, and adept at maintaining clean and welcoming environment. Dedicated to enhancing customer satisfaction and contributing to positive team dynamic.

Developed strong customer service skills and ability to work efficiently in fast-paced environment within cafe setting. Excellent at managing transactions and ensuring positive customer experience. Seeking to transition into new field while applying key skills in communication and teamwork.

Overview

2
2
years of professional experience

Work History

Cafe Associate

Sam's Club
08.2024 - 06.2025
  • Provided excellent customer service by greeting and assisting patrons with menu selections.
  • Operated point-of-sale system accurately to process transactions efficiently.
  • Maintained cleanliness and organization of work areas to ensure a welcoming environment.
  • Prepared and served beverages, adhering to quality standards and recipes.
  • Collaborated with team members to manage high-volume service periods effectively.
  • Assisted in inventory management by restocking supplies as needed throughout the shift.
  • Adapted quickly to changing priorities and tasks during peak hours of operation.
  • Learned food safety protocols to maintain compliance with health regulations in daily operations.
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.

Camp Counselor

Pasco Association for Challenged Kids Inc
07.2024 - 07.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.

Crew Member

Wendy's
07.2023 - 07.2024
  • Provided excellent customer service by taking orders and addressing inquiries efficiently.
  • Maintained cleanliness and organization of work area to ensure a safe environment.
  • Operated kitchen equipment and tools effectively while adhering to safety protocols.
  • Assisted in inventory management by restocking supplies and monitoring product levels.
  • Collaborated with team members to ensure timely completion of tasks during peak hours.
  • Adapted quickly to changing demands and handled multiple responsibilities simultaneously.
  • Followed established procedures for food preparation and presentation consistently.

Education

High School Diploma -

Bishop Mclaughlin Catholic High School
Spring Hill, FL

Skills

  • Cleanliness
  • Food safety
  • Food preparation
  • Organization
  • Cash handling proficiency
  • Customer service
  • Communication

Timeline

Cafe Associate

Sam's Club
08.2024 - 06.2025

Camp Counselor

Pasco Association for Challenged Kids Inc
07.2024 - 07.2024

Crew Member

Wendy's
07.2023 - 07.2024

High School Diploma -

Bishop Mclaughlin Catholic High School

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Kasey Hill