Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kasey Hoffmann

Jasper,TX

Summary

I am an organized and dependable candidate. Successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Office Clerk

KOA
03.2025 - Current
  • Organized and maintained office records, ensuring easy access to documents and compliance with company policies.
  • Assisted in daily administrative tasks, improving workflow efficiency and supporting team operations.
  • Processed incoming communications, responding promptly to inquiries and directing them to appropriate departments.
  • Utilized office software to create reports and presentations, enhancing information sharing across teams.
  • Developed streamlined filing systems that improved document retrieval times and reduced redundancy in records management.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

IT Analyst

Provalus
05.2021 - 01.2022
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Helped users access their accounts.
  • Kept a clean workspace.
  • Worked with multiple screens.
  • Worked with multiple applications.

Child Caregiver

Kiddie Kountry Day Care Center
08.2018 - 09.2019
  • Maintained an effective schedule balance between rest periods, active play, and instruction.
  • Created and implemented diverse educational strategies to boost development.
  • I taught children to organize toys, wash hands, and share by leading by example.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
  • Met with parents about daily activities, positive developments, and issues.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Kept notes of behavior issues, food served, and medications administered to children.

Delivery Driver

Oriley's Auto Parts
01.2017 - 05.2017
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Inspected work equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Loaded the truck and properly secured items to prevent damage for deliveries.
  • Maintained contact with dispatching teams and management for open communication about delays, or other delivery issues.
  • Documented mileage, deliveries, pickups, customer issues, and damages.
  • Kept detailed records of deliveries and money received from customers.

Key Holder

Dollar General
09.2014 - 03.2016
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Prepared merchandise for distribution and placement across the sales floor by building pallets and tagging products.
  • Streamlined opening and closing procedures and was integral member of the store staff.
  • Prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Educated customers about products and service offerings, special deals, and newly released offering to help each person make informed choices.
  • Supervised team workflow, including managing customer needs, and delegating tasks to employees for optimal overage.

Education

High School Diploma -

St. Joseph High School
St. Joseph, MI
06.2011

Skills

  • System trouble shooting
  • Software installation
  • Hardware installation
  • Technical support
  • User account management
  • Communication skills
  • Microsoft programs
  • Data analysis
  • Exceptional communication
  • Time management
  • Customer service
  • Attention to detail
  • Customer engagement
  • Team collaborations
  • Maintaining records
  • Data entry
  • Verbal communication
  • Data management
  • Telephone receptionist
  • Professional and mature
  • Office administration

Timeline

Office Clerk

KOA
03.2025 - Current

IT Analyst

Provalus
05.2021 - 01.2022

Child Caregiver

Kiddie Kountry Day Care Center
08.2018 - 09.2019

Delivery Driver

Oriley's Auto Parts
01.2017 - 05.2017

Key Holder

Dollar General
09.2014 - 03.2016

High School Diploma -

St. Joseph High School

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