Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Kasey Howard

Fayetteville,NC

Summary

Demonstrated success in accomplishing sales, customer service, and profit benchmarks. Knowledgeable about keeping operations smooth and efficient while promoting dramatic growth. Friendly professional with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.

Overview

4
4
years of professional experience

Work History

In-Home Nanny

Self-employeed
Fayetteville, NC
03.2023 - Current
  • Maintained records of daily observations and information regarding child's activities and behavior.
  • Engaged in outdoor recreational activities with the children such as trips to the park or beach.
  • Provided comfort when needed through hugs or words of encouragement.
  • Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
  • Provided a safe environment in the home by adhering to safety standards while caring for the children.
  • Encouraged good manners among children by modeling appropriate behavior.
  • Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
  • Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
  • Ensured safety at all times by monitoring the environment for potential hazards or risks.

Grocery Replenishment Specialist

Publix
Kill Devil Hills, NC
04.2022 - 02.2023
  • Assisted in the setup of promotional displays throughout the store.
  • Maintained accurate inventory levels and replenished stock as needed.
  • Resolved issues related to incorrect product placement or damaged goods.
  • Developed relationships with vendors to ensure timely product deliveries.
  • Managed daily stocking and backroom organization tasks.
  • Worked closely with store management team to identify areas needing additional merchandise or restocking.
  • Ensured that all shelves were properly labeled, stocked, rotated, faced, priced, and signed according to company policy.
  • Completed resets to keep store aligned with current planograms.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.

Cash Office Manager

Foodlion Grocery Store
Southern Shores , NC
07.2021 - 04.2022
  • Performed regular audits of cash drawers to ensure accuracy of funds.
  • Maintained accurate records of all cash transactions.
  • Monitored daily cash flow, prepared bank deposits and balanced tills.
  • Maintained accurate records of daily transactions and deposits.
  • Resolved customer inquiries regarding payment issues in a timely manner.
  • Managed credit card processing, including charge backs, refunds, and adjustments.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Merchandiser

Coca Cola Bottling Co Consolidated
Elizabeth City, NC
01.2021 - 07.2021
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Provided training and support for new staff members in regards to merchandising operations.
  • Organized displays according to company standards and specifications.
  • Established processes for tracking damaged goods returns from retail outlets.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
  • Assisted customers with locating desired items within store locations.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Maintained a clean and organized work environment at all times.

Crew Member /Front End Cashier

Buffalo Wild Wings
Chesapeake, VA
09.2020 - 01.2021
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Informed customers about daily specials in an engaging manner.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Resolved customer complaints in a professional manner.

Education

Compu-High/Whitmore Online School
Morgantown, WV
06-2019

Skills

  • Safe Driving Record
  • Positive reinforcement techniques
  • Strong Work Ethic
  • Professionalism
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Task Prioritization
  • Self Motivation
  • Organizational Skills
  • Problem-Solving
  • Attention to Detail
  • Spreadsheets
  • Financial spreadsheets
  • Excel spreadsheets

Affiliations

  • Former volunteer firefighter.
  • Former high school and travel league soccer player.
  • Former girl scout.
  • Community service volunteer.

Accomplishments

  • Volunteer firefighter of the month plaque.
  • Cash office manager leadership.

Languages

English
Professional

Timeline

In-Home Nanny

Self-employeed
03.2023 - Current

Grocery Replenishment Specialist

Publix
04.2022 - 02.2023

Cash Office Manager

Foodlion Grocery Store
07.2021 - 04.2022

Merchandiser

Coca Cola Bottling Co Consolidated
01.2021 - 07.2021

Crew Member /Front End Cashier

Buffalo Wild Wings
09.2020 - 01.2021

Compu-High/Whitmore Online School

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Kasey Howard