Kasey Josephson
Brockton,MA
Summary
Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Movie Theater Attendant
AMC Theatres
06.2021 - 09.2022
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
Cashier
Wendys Restaurant
01.2015 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Passenger Service Agent
Swissport
01.2014 - 01.2015
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Education
Bachelor of Arts - General Studies
University of Massachusetts Amherst
Amherst, MA06.2006
Skills
Cleanliness Maintenance
Cash handling expertise
Adaptability and Resilience
Scheduling flexibility
Certification
Serve Safe
PX makeup creater
Timeline
Movie Theater Attendant
AMC Theatres
06.2021 - 09.2022
Cashier
Wendys Restaurant
01.2015 - 01.2017
Passenger Service Agent
Swissport
01.2014 - 01.2015
Bachelor of Arts - General Studies
University of Massachusetts Amherst
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