Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kasey Justice

Lithia

Summary

Professional with robust experience in hospitality management, prepared for this role. Proven track record in optimizing front office operations, enhancing patient satisfaction, and streamlining processes. Strong focus on team collaboration and achieving results. Skilled in staff training, conflict resolution, and multitasking with flexible approach to changing needs. Reliable and efficient, ensuring smooth daily operations.

Overview

11
11
years of professional experience

Work History

Front Office Manager

PT Solutions
03.2017 - Current
  • Oversaw daily front office operations, ensuring seamless guest experiences and efficient workflow management.
  • Implemented standard operating procedures to enhance customer service quality and operational efficiency.
  • Trained and mentored front office staff, fostering a collaborative team environment focused on excellence.
  • Managed scheduling and resource allocation to meet departmental needs and optimize service delivery.


Medical Records Specialist

Mid Florida Eye Center
05.2014 - 03.2017
  • Managed patient records, ensuring accuracy and compliance with healthcare regulations.
  • Implemented electronic health record systems to streamline data retrieval processes.
  • Trained staff on best practices for medical documentation and data entry efficiency.
  • Conducted audits of medical records to identify discrepancies and maintain quality assurance.

Education

GED -

Okefenokee Technical College
Waycross, GA

Skills

  • Effective multitasking
  • Workflow optimization
  • Customer service and relations
  • Scheduling and calendar management
  • Microsoft Office Application Fluency
  • Team management
  • Staff training and development
  • Senior leadership support
  • Data entry
  • Relationship building

Accomplishments

    Started with PT Solutions 8 years ago as a Patient Service Coordinator but with hard work and dedication to my team and patients, I have moved up in leadership as Senior Patient Coordinator, Regional Training Coordinator, and now Front Office Manager.

Timeline

Front Office Manager

PT Solutions
03.2017 - Current

Medical Records Specialist

Mid Florida Eye Center
05.2014 - 03.2017

GED -

Okefenokee Technical College

Similar Profiles

CREATE PROFILE