Kasey Knowles
Purcell
Summary
I understand the importance of excellent customer service to ensure a business thrives. I care deeply for making customers and/or clients feel valued.
Overview
27
27
years of professional experience
Work History
Laser Engraver
Owner/Operator of Pastime Engraving
Purcell, OK
08.2022 - Current
- Developed creative designs using graphic design software to meet client specifications and expectations.
- Boosted customer satisfaction by providing exceptional attention to detail in engraving tasks and delivering high-quality results.
- Assisted clients with design recommendations to enhance the final outcome of their engraved products.
Stay at Home Mom of 2
Self
Purcell, OK
12.2005 - Current
Hairstylist
Owner/Operator
Purcell, OK
05.2005 - 08.2022
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Dental Receptionist
Dr. Susan Whiteneck DDS
Norman, OK
01.2003 - 05.2004
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
Nanny/Head Babysitter
Self Employed
Purcell, OK
05.1998 - 06.2003
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
- Played games, worked on puzzles, and read books to young children.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
Retail Sales Associate
Gap
Norman, OK
03.2001 - 09.2002
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Communications
Oklahoma City Community College
Oklahoma City, OkCommunications
University of Science And Arts
Chickasha, OkHairstyling/Barbering
Duncan Brothers School of Hair Design
Oklahoma City, Ok05-2005
High School Diploma -
Purcell High School
Purcell, Ok05-2000
Skills
- Attentive customer service skills
- Meticulous attention to detail
- Extensive communication skills
- Empathetic nature
- Sociable conversationalist
- Creative
Timeline
Laser Engraver
Owner/Operator of Pastime Engraving
08.2022 - Current
Stay at Home Mom of 2
Self
12.2005 - Current
Hairstylist
Owner/Operator
05.2005 - 08.2022
Dental Receptionist
Dr. Susan Whiteneck DDS
01.2003 - 05.2004
Retail Sales Associate
Gap
03.2001 - 09.2002
Nanny/Head Babysitter
Self Employed
05.1998 - 06.2003
Communications
Oklahoma City Community College
Communications
University of Science And Arts
Hairstyling/Barbering
Duncan Brothers School of Hair Design
High School Diploma -
Purcell High School