Kasey LaBarge
Lac Du Flambeau,WI
Summary
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen. Results driven medical biller with several years of hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Forest County Potawatomi
Crandon, WI
05.2022 - 04.2024
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Maintained accurate records of collections, adjustments and denials in the system.
- Reconciled daily cash receipts with total deposits on bank statement.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Generated periodic reports summarizing account balances and collection activities.
- Worked closely with patients to discuss payment arrangements when needed.
- Assisted in developing strategies for improving collections processes.
- Provided support to other departments within the organization as needed.
- Analyzed financial data to identify trends in revenue cycles.
- Developed financial reports detailing accounts receivable aging status.
- Assisted with year-end closing tasks including preparing journal entries.
- Worked with team members to identify and develop process improvements.
- Submitted claims to insurance companies.
- Answered customer questions to maintain high satisfaction levels.
- Managed all payments processing, invoicing and collections tasks.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Collected, posted and managed patient account payments.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Medical Records Specialist
Forest County Potawatomi
Crandon, WI
01.2018 - 04.2022
- Reviewed medical records to ensure accuracy and completeness.
- Collected, filed, scanned, and retrieved confidential patient information.
- Analyzed data for trends in healthcare utilization and costs.
- Identified discrepancies between paper and electronic records.
- Maintained accurate documentation of all activities related to medical records.
- Compiled statistical reports on patient care and services provided by physicians or other health professionals.
- Conducted quality assurance audits of medical records for compliance with state regulations.
- Assisted in the development of new policies and procedures for medical record keeping.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Documented patient histories in accordance with established standards.
- Created summaries of clinical visits utilizing standard templates as necessary.
- Performed data entry into electronic health record systems.
- Processed requests for copies of patient medical files within designated timeframes.
- Ensured that all required forms were completed accurately and completely prior to storage or release.
- Answered inquiries regarding the status of patient records or their availability.
- Adhered to HIPAA guidelines when handling protected health information.
- Provided training on the use of electronic health record systems to staff members.
- Monitored progress notes entered into the system by physicians or other healthcare providers.
- Prepared correspondence related to changes in patient care plans or treatment protocols.
- Assisted with chart preparation for upcoming appointments or surgeries.
- Resolved any issues relating to incomplete documentation or coding errors.
- Maintained electronic medical records for all clients
- Pulled patient records and transferred information to appropriate parties.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Provided respectful assistance to patients, staff members and insurance company representatives.
- Determined and implemented techniques to improve medical records retrieval process.
- Set up patient charts and documented information in various company software.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Streamlined day-to-day office processes to meet long-term goals.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Scanned and validated medical records for upload.
- Kept department clean, organized and professional.
- Organized patient charts, gathering medical histories, lab results and consents.
- Processed and invoiced records requests from patients, providers and third parties.
Dental Assistant
Marshfield Clinic
Rhinelander, WI
07.2015 - 12.2017
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Education
Dental Assisting
Northcentral Technical College
Wausau, WI03-2012
High School Diploma -
Elcho School District
Elcho05-2010
Skills
- Contract Preparation
- Invoice Processing
- Claims Processing
- Fiscal reporting
- Payment posting
- Insurance Verification
- Medical billing and collections
- Coding proficiency
- Customer Engagement
- Procedure Development
- HIPAA Compliance
- Quality Control
Timeline
Billing Specialist
Forest County Potawatomi
05.2022 - 04.2024
Medical Records Specialist
Forest County Potawatomi
01.2018 - 04.2022
Dental Assistant
Marshfield Clinic
07.2015 - 12.2017
Dental Assisting
Northcentral Technical College
High School Diploma -
Elcho School District
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