Kasey Lockhart
Largo
Summary
I’m a mother of three kids. I will always do whats needed to do to provide for them…. I have an awesome attendance record, reliable transportation. The reason for me applying for this position is because the benefits you offer. I want be able to have a 401(k). So I can start planning for retirement. The company that I’m with now does not offer benefits as such. If they offered more benefits, I’d probably never leave the company, but I have to do what’s best for my family.
I am a homeowner so I am looking for a a company with growth. I am dedicated employee and I’m looking for a job to call my second home.
Overview
9
9
years of professional experience
Work History
Sales Associate
Pack and load service
Largo
02.2020 - Current
- In the initial phone call with the customer my job is to determine what type of services customer is looking for and the cost. Once I confirm details & give them the cost. The main goal is to get them booked the first call. If not i send estimate by e-mail incase they decide to call back.
- I also educate clients on proper packing techniques for fragile items, Protection of furniture & properly securing the load for transporting
- Main objective of being in a sales role is to book as many jobs you can in a proper manner. Ask questions and be thorough. So the service can be completed properly. Take pride in your work!
Volunteering
Habitat for Humanity
Largo
08.2020 - 12.2022
Volunteering assisting single mothers & Families build homes from the ground up. Also volunteered at Valspar with Habitat Where I saw your pods being utilized.
Customer Service Representative
Pack and load service
Largo
02.2020 - 12.2022
- Assisted customers with inquiries regarding packing and loading services. Also Checked in with customers through out the moving process to insure we maintained good quality control with out providers.
- Learned operations assigning jobs to agents. Also sent the crews the customer work order for up comming jobs.
- Once I learned the ins and outs of customer service/ Operations I got promoted to sales
Comercial fisherman (long line boat)
Madera Beach Seafood
Madera
05.2017 - 12.2019
- Operated fishing gear and set and hauled Gear in various weather
- Maintained cleanliness and organization aboard fishing vessels.
- Learned to rip and gut fish
- 2 week trip usually brought home 6,000-11,000 lbs of grouper/ red snapper
Education
Dixie Hollins High School
St pete, FLSkills
- I have great customer service/ sales skills The company that I’m with now used to give out weekly report cards rated by customers we handled the week prior I actually still have them if they would be of value I also know how to de-escalate customers when they are upset moving is stressful alone Sometimes a calm voice is all a customer needs to hear
- I believe I excel in sales because I have a good communication skills, and I’m a good listener Sometimes you have to be patient with people, hear them out and Not cut them off That alone could get you the sale versus when they call other company and get rush off the phone
- My dad and grandfather both drove semi’s for a living, so the moving industry is where my heart is
- I work well with computers Im very familiar with quickbooks, google sheets, excel And I adapt well to new things Im a hands on learner And strive to do my best in any situation
References
References available upon request.
Timeline
Volunteering
Habitat for Humanity
08.2020 - 12.2022
Sales Associate
Pack and load service
02.2020 - Current
Customer Service Representative
Pack and load service
02.2020 - 12.2022
Comercial fisherman (long line boat)
Madera Beach Seafood
05.2017 - 12.2019
Dixie Hollins High School