Kasey Matthews
Human Resources
West Chester,PA
Summary
Motivated and detail-oriented HR professional with a Master’s in Industrial-Organizational Psychology and experience in onboarding, employee relations, HR operations, and cross-functional coordination. Proven ability to support the employee life cycle, enhance the onboarding experience, and manage sensitive information with confidentiality. Strong communicator and relationship builder with a focus on fostering a positive, inclusive work environment.
Overview
16
16
years of professional experience
4040
4040
years of post-secondary education
Work History
HR Administrator
Power Home Remodeling
07.2024 - Current
- Lead the onboarding process, including new hire communications, scheduling, and orientation
- Coordinate and manage a two-week onboarding program to integrate new employees effectively
- Act as the primary HR contact for onboarding and early employee experience inquiries
- Track onboarding data and ensure accurate employee recordkeeping
- Review background checks and pre-employment screening materials
- Administer parental leave processes and support policy compliance
- Collaborate across departments to improve onboarding procedures and HR operations
Manager & Bartender
Saloon 151
06.2015 - Current
- Managed front-of-house operations and supervised a team of bartenders and servers
- Recruited, interviewed, trained, and onboarded new hires
- Developed and implemented training programs to improve service consistency and compliance
- Balanced nightly cash and managed inventory, maintaining operational accuracy
- Resolved employee concerns, maintained a positive work environment, and drove team performance
Manager
Roma Deli
08.2009 - 07.2015
- Scheduled staff, monitored attendance, and provided coaching on performance issues
- Oversaw daily operations and ensured team alignment with company standards
- Managed customer service, order fulfillment, and operational compliance
Education
M.S. - Industrial-Organizational Psychology
West Chester University of Pennsylvania
West Chester, PAB.S. - Psychology
West Chester University of Pennsylvania
West Chester, PADelaware County Community College
Media, PASkills
- Onboarding
- Employee Support
- Leave Administration
- Microsoft Word
- Employee-Centered
- Values-Driven
- People-Focused Approach
- Team Development
- Excel
- PowerPoint
Skills And Core Competencies
Onboarding, offboarding, employee support, leave administration, recruiting coordination, Microsoft Word, Excel, PowerPoint, SPSS, Canva, Strong interpersonal, written, and verbal skills, Experienced in handling sensitive information with discretion and professionalism, Adept at working across departments and building strong internal relationships, Practical decision-making with a focus on process improvement, Values-driven, people-focused approach to HR and team development
Leadership And Project Experience
- Colleges Against Cancer, West Chester University, President, 05/17, 05/18, Led a student organization of 50+ members and coordinated large-scale events (700+ attendees), Created agendas, facilitated executive board meetings, and managed stakeholder communication, Acted as liaison to university leadership and national partners
- Psychology Department, West Chester University, Research Assistant, Spring 2018, Conducted data collection, statistical analysis, and literature reviews for faculty-led projects, Administered psychological assessments and supported data quality assurance using SPSS
Timeline
HR Administrator
Power Home Remodeling
07.2024 - Current
Manager & Bartender
Saloon 151
06.2015 - Current
Manager
Roma Deli
08.2009 - 07.2015
B.S. - Psychology
West Chester University of Pennsylvania
M.S. - Industrial-Organizational Psychology
West Chester University of Pennsylvania
Delaware County Community College
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