Successful Account Management Employee with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation.
Overview
4
4
years of professional experience
Work History
Account Director
Entreprenista
04.2022 - Current
Retained 80% of existing clients with six-figure budgets
Generated 30% of revenue over the last eight months across multiple clients
Maintains 7+ client relationships simultaneously while hitting 100% of the contracted deliverables
Identifies additional goals outside of contracts to ensure campaigns are exceeding the clients expectations
Heads all client communication including on-boarding calls, daily client emails, weekly call agendas + campaign reports
Supervising and delegating workload to appropriate departments + Interns
Social Media Manager
Push The Envelope PR
04.2021 - 04.2022
Developed cross-channel social media platforms to engage different customer segments on Instagram, Facebook, LinkedIn & TikTok
Managed influencer campaigns by being head of communication, building influencer lists, influencer market research, etc.
Worked directly with the CEO and PR Director to optimize content calendars and monthly influencer campaign strategies
Created content via Photoshop & Canva that regularly had 5000+ engagements per month
Analyzed performance data to understand what worked and what didn't across all platforms to compile into monthly reports
Social Strategy & Client Relations Manager
Agency In Pursuit
04.2019 - 04.2021
Created full-scale social media project management, for all deliverables, for all clients
Oversaw all deliverables from assignment to social media team member to delivery to client
Management of all deliverables in Asana — creation of task, assignment to team member, setting realistic & achievable due dates
Acted as the single point of contact between social & media team members
Scheduled monthly prep and planning meeting across all Pursuit clients
Acted as the “public-facing” social media team member, liaising with clients and then effectively communicating edits / requests / initiatives to social media team
Education
Master of Arts - Corporate Communications
Monmouth University
West Long Branch, NJ
05.2017
Bachelor of Arts - Communications And Public Relations
Monmouth University
West Long Branch, NJ
05.2016
Skills
Account and Revenue Tracking
Account Planning and Management
Customer Needs Assessments
Pricing Strategies
Timeline
Account Director
Entreprenista
04.2022 - Current
Social Media Manager
Push The Envelope PR
04.2021 - 04.2022
Social Strategy & Client Relations Manager
Agency In Pursuit
04.2019 - 04.2021
Master of Arts - Corporate Communications
Monmouth University
Bachelor of Arts - Communications And Public Relations
Counsel in the Division of Enforcement at Public Company Accounting Oversight Board (PCAOB)Counsel in the Division of Enforcement at Public Company Accounting Oversight Board (PCAOB)