Summary
Overview
Work History
Skills
Timeline
RegisteredNurse
Kasey Meyer

Kasey Meyer

Palm Coast,FL

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

9
9
years of professional experience

Work History

Shift Lead

Banfield Pet
Daytona Beach, FL
03.2022 - Current
  • Assisted in the training of new employees.
  • Monitored employee performance and provided feedback on areas for improvement.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Ensured that all safety protocols were followed at all times.
  • Created weekly staff schedules to ensure adequate coverage.
  • Provided guidance and support to other team members as needed.
  • Responded to customer inquiries and complaints in a professional manner.
  • Identified opportunities for operational improvements and communicated them to management.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Analyzed company's expenditures and developed financial models.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Coached and trained employees and managed daily work assignments to enhance operations.

Veterinary Assistant

Banfield Animal Hospital
Daytona Beach, FL
01.2019 - 03.2022
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Provided detailed patient care instructions to pet owners.
  • Maintained accurate medical records of all patients.
  • Cleaned and sterilized exam rooms between appointments.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Prepared laboratory slides for microscopic examinations.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Ensured that cages were kept clean at all times.
  • Ordered medication refills when needed.
  • Provided emotional support to pet owners during difficult times.
  • Assisted veterinarians in examining animals.
  • Obtained information and history from clients to maintain medical charts.
  • Released patients to owners with care directions from veterinary staff.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Documented and tracked treatment activities.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Helped veterinarian with neutering, tooth removal and casting broken bones.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Trained new veterinary staff on office procedures and requirements.
  • Operated radiographic and ultrasound equipment.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Handled and restrained animals following safety requirements and procedures.
  • Restocked and sanitized exam rooms for ample supplies and disease control.

CSC

Banfield Pet Hosptial
Daytona Beach, FL
03.2015 - 01.2019
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.

Skills

  • Operations Monitoring
  • Performance Improvement
  • Loss Prevention
  • Operations Management
  • Guest Service
  • Conflict Resolution
  • Team Motivation
  • Rules Enforcement
  • Production Scheduling
  • Team Leadership
  • Staff Development
  • Team Supervision
  • Client Service

Timeline

Shift Lead

Banfield Pet
03.2022 - Current

Veterinary Assistant

Banfield Animal Hospital
01.2019 - 03.2022

CSC

Banfield Pet Hosptial
03.2015 - 01.2019

Similar Profiles

CREATE PROFILE
Kasey Meyer