Kasey Moore
Titusville,FL
Summary
Forty one years of experience demonstrating a consistent track record of outstanding sales, merchandising and customer service results. Equally strong qualifications in all areas of retail supermarket operations: P&L, sales budgeting, inventory control, associate training, location scheduling and labor control. Effective communicator, leader and problem solver who builds teamwork, develops people and possesses the initiative to exceed all goals and challenges.
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
41
41
years of professional experience
Work History
Senior Manager of Workforce Practice
Southeastern Grocers Headquarters
04.2024 - Current
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Established strong relationships with business partners and stakeholders, ensuring long-term partnerships.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Process Sustainability Manager
Southeastern Grocers
09.2018 - 04.2024
- Successfully supported 40 stores with key performance indicators that enable financial success.
- Assisted with implementation of WOW 2.0 initiative at store level and high level review for the operating board.
- Conducted thorough assessments via store visits of corporate policies, identifying areas for improvement and recommending solutions.
- Led district teams to achieve sustainability goals, fostering collaboration across business units and departments.
- Assessed or proposed sustainability initiatives by considering cost-effectiveness, technical feasibility, and acceptance.
- Taught employees sound retail principles and practices to enhance engagement and achieve success.
Produce, Deli-Bakery, Center Store Specialist
Southeastern Grocers
08.2005 - 05.2018
- Maintained up-to-date knowledge of industry trends and competitor offerings, informing strategic decision-making within the store.
- Implemented effective loss prevention strategies, reducing instances of theft and shrinkage.
- Contributed ideas for seasonal promotions that resulted in an increase in foot traffic during peak shopping seasons.
- Participated in staff meetings to discuss ways to enhance workplace efficiency and improve customer experiences continuously.
- Analyzed sales data to identify trends and adjust inventory orders accordingly, maximizing profitability.
- Managed inventory efficiently, ensuring optimal stock levels for popular products.
- Enhanced store appearance by creating eye-catching product displays and maintaining cleanliness.
- Performed regular audits of merchandise, ensuring accuracy in pricing and labeling information.
- Supported store management in achieving operational goals through efficient task delegation and teamwork.
Store Manager (Various Stores)
Southeastern Grocers
04.1996 - 02.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Departmental Associate and Manager
Southeastern Grocers
11.1984 - 11.1996
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Analyzed customer data to identify trends and anticipate customer needs.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
Education
Associate Degree -
Eastern Florida State College
Cocoa, FL06.1995
Skills
- Strategic planning
- Cross-functional collaboration
- Operational efficiency management
- Cross-departmental collaboration
Selected Achievements
- Chosen for B2B trainer in 2011. Responsibilities included:
- Coaching all management positions on leadership skills in over 50 stores
- Following up on these skills to make sure they were being implemented successfully
- Still have working relationships with many of these associates today
Timeline
Senior Manager of Workforce Practice
Southeastern Grocers Headquarters
04.2024 - Current
Process Sustainability Manager
Southeastern Grocers
09.2018 - 04.2024
Produce, Deli-Bakery, Center Store Specialist
Southeastern Grocers
08.2005 - 05.2018
Store Manager (Various Stores)
Southeastern Grocers
04.1996 - 02.2005
Departmental Associate and Manager
Southeastern Grocers
11.1984 - 11.1996
Associate Degree -
Eastern Florida State College
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