Hardworking and passionate airport agent with strong organizational and customer service skills. Eager to coordinate day-to-day operations of airport departments. Ensures compliance with all FAA and TSA administrative standards.
Overview
10
10
years of professional experience
Work History
Division Leading Petty Officer
U.S. Navy Active Duty
08.2022 - Current
Enhanced team performance by implementing efficient training programs and conducting regular evaluations that resulted in boosting department morale by 50%.
Communicated with command centers to develop and execute tactical plan to ensure a safe environment for all personnel with zero mishaps.
Led team in developing strategic plans to meet operational objectives and personnel readiness resulting in 100% of personnel and equipment ready to go at a moments notice.
Created and led contingency plans to address unexpected scenarios.
Planned and coordinated tactical movements of personnel and equipment.
Instructor
U.S. Navy Active Duty
10.2019 - 07.2021
Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques resulting in 90% of all students passing the class.
Shifted between formal and informal methods of teaching to keep students engaged and ready to move on to more challenging endeavors.
Boosted student performance by providing individualized support, on-the-job training, and more in-depth and advanced training for all junior personnel alike. Resulting in 75% of jounior personal getting promoted to the next higher pay grade.
Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
Departmental Manager
U.S. Navy Active Duty
10.2014 - 09.2019
Implemented cost-saving measures by conducting thorough analyses of departmental expenditures and identifying inefficiencies.
Collaborated with other departments to ensure a positive work culture and project completion done on or ahead of schedule resulting in saving costs by 25% to 75%.
Facilitated interdepartmental collaboration on projects that resulted in significant improvements in mission performance and personnel morale.
Planned, created, tested and deployed 500 personnel and 30 small boats to foreign countries for the delivery of humanitarian aide.