Kasey Nothiger
Terrebonne,OR
Summary
With a proven track record at Diabetes and Obesity Care, I excel in streamlining healthcare operations and enhancing patient care through expert management and policy writing. My adeptness in EHR systems and strong interpersonal skills have significantly improved clinic efficiency and patient satisfaction, showcasing my ability to lead and innovate in fast-paced environments. Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
20
20
years of professional experience
Work History
Organic Farmer
Firefly Fields NW LLC
Terrebonne, Oregon
02.2024 - Current
- Conducted soil testing and analysis to determine optimal planting conditions.
- Conducted or supervised stock examinations to identify diseases or parasites.
- Maintained a safe work environment by adhering to safety protocols.
- Coordinated volunteer programs at the farm for community outreach purposes.
- Monitored crop growth and health, implementing interventions as needed.
- Managed ranch schedules for livestock, special events, and crops.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Performed daily maintenance activities such as watering plants and replacing wilted flowers.
- Constructed greenhouses to extend growing season and protect plants from extreme weather conditions.
- Maintained financial, operational and employment records for farms or ranches.
Clinic Manager
Diabetes and Obesity Care
Bend, OR
11.2020 - Current
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Managed a team of healthcare professionals, including hiring, training, and performance evaluations.
- Developed relationships with healthcare providers to sustain strong referral pipeline.
- Developed policies and procedures for the clinic to ensure quality service delivery.
- Maintained a safe and clean environment in compliance with health and safety standards.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Conducted periodic reviews of existing policies and procedures related to patient care practices within the facility.
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
Navigation Officer
High Lakes Health Care
Sisters, OR
01.2018 - 11.2020
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Treatment Coordinator
Gentle Dental Bend
Bend, OR
05.2018 - 01.2019
- Successfully achieves production goals
- Completes office duties, including making appointments, contacting patients for follow-ups, coordinating with insurance companies and handling billing issues.
- Manages the receptionist area, including greeting visitors and responding to telephone, emails, faxes, collecting payments, and in-person requests for information.
- Review incoming correspondence and determined the action required and priority in a timely manner.
- Processed accounts receivable and payable.
- Maintained patient privacy and confidential patient information.
- Presenting dental & orthodontic treatment options to patient
Dental Assistant
Rockpoint Dental and Juniper Dental
Redmond, OR
01.2017 - 08.2018
- Accurately collected and recorded patient medical and dental histories.
- Consistently followed protocols regarding quality assurance, biohazards, infection control, charting and emergencies.
- Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.
- Supervised material flow, storage, inventory, ordering and order fulfillment.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Office Administrator & Appraisal Assistant
Arrow Appraisals LLC
Redmond, OR
04.2017 - 05.2018
- Communicated with contractors and interpreted building plans and home finishes.
- Read and interpreted purchase contracts.
- Sketch home dimensions and layouts.
- Received and screened a high volume of internal and external communications, including phone, email and mail.
- Improved communication efficiency as primary liaison between departments, clients and vendors.
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
- Assembled and organized facts, data, and information on programs as background for meetings, briefings, and reports.
- Tracked property details through different avenues such as MLS, zoning, county records, title company, and appropriate county departments .
Owner & Operating Manager
Crust & Crumb Cafe
North Bend, OR
04.2014 - 01.2017
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Initiated negotiations regarding vendor contracts and kept updated records of contracts.
- Developed and maintained exceptional customer service standards.
- Managed food preparation, guest interaction, quality control, and customer relations.
- Marketed, promoted and endorsed the company to bring in new business.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
Orthodontic Assistant & Lab Technician
Dr Stephenson
North Bend, OR
03.2005 - 03.2014
- Helped Managed medical supply inventory, patient charts and company files using online tracking system.
- Provided chairside assistance.
- Greeted and prepared patients for dental examinations.
Education
Radiology Proficient - Dental Radiology
OHSU
2005
Culinary Arts - Applied Arts Degree
Culinary Arts
2001
Diploma - High School
North Bend High School
2000
Skills
- Proficient in over 10 EHR systems, Word, Excel Spreadsheets, Microsoft Office, Outlook, Quick Books, and many more
- Multitasking and prioritizing
- Documentation and reporting
- Data entry documentation
- Problem resolution
- Excellent communicator
- Strong interpersonal skills
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Vital sign monitors
- Claims processing
- Billing and coding
- Credentialing procedures
- Policy writing
- Healthcare operations
Affiliations
Kylee Yoakam 541-297-7207 (Arrow Appraisals)
Dr Kevin Miller, Do 541-740-7562 (Diabetes and Obesity Care)
Julie Nevdal 541-297-3557 (Dr. Stephenson Orthodontics)
Timeline
Organic Farmer
Firefly Fields NW LLC
02.2024 - Current
Clinic Manager
Diabetes and Obesity Care
11.2020 - Current
Treatment Coordinator
Gentle Dental Bend
05.2018 - 01.2019
Navigation Officer
High Lakes Health Care
01.2018 - 11.2020
Office Administrator & Appraisal Assistant
Arrow Appraisals LLC
04.2017 - 05.2018
Dental Assistant
Rockpoint Dental and Juniper Dental
01.2017 - 08.2018
Owner & Operating Manager
Crust & Crumb Cafe
04.2014 - 01.2017
Orthodontic Assistant & Lab Technician
Dr Stephenson
03.2005 - 03.2014
Radiology Proficient - Dental Radiology
OHSU
Culinary Arts - Applied Arts Degree
Culinary Arts
Diploma - High School
North Bend High School
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