Kasey Pau
Oceanside,CA
Summary
Dynamic professional with expertise in warehouse operations at Walmart, excelling in efficient merchandise handling and forklift operation. Proven ability to enhance inventory accuracy and customer satisfaction through teamwork and problem-solving. Achieved a 20% reduction in restocking time, demonstrating adaptability and commitment to continuous improvement in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Unloader Associate
Walmart
Oceanside, CA
02.2011 - 07.2025
- Unloaded merchandise from delivery trucks, ensuring all items were handled safely and efficiently.
- Organized products in designated warehouse areas to maintain inventory accuracy and accessibility.
- Assisted in maintaining cleanliness and orderliness of work environment through regular tidying and waste management.
- Operated pallet jacks and hand trucks for safe transportation of goods within the warehouse premises.
- Expedited restocking process by promptly sorting and distributing unloaded items to their designated locations.
- Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Front End Cashier
Home Depot
Oceanside, CA
03.2021 - 10.2024
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Assisted customers with product inquiries, providing knowledgeable support to enhance shopping experience.
- Managed cash drawer, balancing daily transactions to maintain financial accuracy.
- Collaborated with team members to restock shelves and maintain store organization for optimal inventory flow.
- Implemented effective checkout procedures, reducing wait times and improving customer satisfaction.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card and gift certificate payments with electronic computer system.
- Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
- Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
Education
General Studies
El Camino High School
Oceanside, CA06.1999
Skills
- Efficient work pace
- Warehouse safety
- Shipping and receiving procedures
- Order picking accuracy
- Heavy lifting proficiency
- Barcode scanning proficiency
- Pallet jack operation
- Continuous improvement focus
- Deadline oriented mindset
- Stock rotation techniques
- Material handling equipment use
- Package handling
- Loading and unloading
- Forklift operation
- Material handling equipment
- Hazardous materials
- Packaging and labeling equipment
- Willing to learn
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Front End Cashier
Home Depot
03.2021 - 10.2024
Unloader Associate
Walmart
02.2011 - 07.2025
General Studies
El Camino High School