Kasey Ray
Jacksonville,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for new opportunities for education and growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Permitting Technician
Onslow County Environmental Health
Jacksonville , NC
2017.04 - Current
- Front line for our office. Consistently provide exemplary customer service to our citizens, as well as internally within the county government.
- Research historical records, relying heavily on GIS to assist in identifying parcels. Utilize various map layers in conjunction with deed searches, recorded map verification, as well as measuring tools to confirm accurate information is provided to clients.
- Develop and maintain various databases for division, to include Excel spreadsheets, as well as Sharepoint, Energov, and Laserfiche.
- Process and take payment for all permit applications submitted to our office, to include Food & Lodging, as well as Onsite.
- Field complaints from public, document them and follow up based on what inspection staff determine in investigation process.
- Answer all incoming calls and answer questions accordingly, or transfer to appropriate recipient.
- Review documents for completeness, accuracy and compliance with regulations.
- Provide administrative support to director and other personnel as needed.
Breastfeeding Peer Counselor
Onslow County Health Department
Jacksonville , NC
2016.04 - 2017.04
- Provided breastfeeding education and support to pregnant women, new mothers, and families in a variety of settings.
- Assisted with creating individualized plans for successful breastfeeding outcomes.
- Assisted with identifying barriers that could potentially prevent successful breastfeeding experiences.
- Maintained accurate records documenting client interactions, services provided, and progress made towards goals.
- Observed mother-infant dyads during feeding sessions and provided feedback as needed.
Office Manager
Division Of Vocational Rehabilitation
New Bern , NC
2000.10 - 2005.06
- Assisted clients with completing applications for vocational rehabilitation services.
- Assisted Vocational Rehabilitation Counselors with their caseload management.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Processing Assistant
Pamlico County Health Department
Bayboro , NC
1998.10 - 2000.10
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Verified accuracy of patient information and insurance data in billing system.
- Maintained up-to-date knowledge of coding regulations and changes in reimbursement policies.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
High School Diploma -
Kadena High School
Okinawa, Japan1996-06
Some College (No Degree) - Medical Assistant
Pamlico Community College
Grantsboro, NCSkills
- Effective communicator
- Exceptional attention to detail
- Motivated Team Player
- Problem Resolution
- Task Prioritization
- Dependable and Responsible
- Organization and Time Management
- Adaptable
- Computer proficient
- Analytical and Methodical
Affiliations
- Motorsports enthusiast. Have been riding motorcycles for 20 plus years and one of my favorite activities is going for a ride with my whole family.
Accomplishments
- 100% customer service satisfaction surveys for 6 years.
Certification
- Notary Public
Timeline
Permitting Technician
Onslow County Environmental Health
2017.04 - Current
Breastfeeding Peer Counselor
Onslow County Health Department
2016.04 - 2017.04
Office Manager
Division Of Vocational Rehabilitation
2000.10 - 2005.06
Processing Assistant
Pamlico County Health Department
1998.10 - 2000.10
High School Diploma -
Kadena High School
Some College (No Degree) - Medical Assistant
Pamlico Community College
- Notary Public
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