Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Kasey Rimkus

Kasey Rimkus

Sunshine,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Bartender/Assistant Manager

Gilla Brewing Company
06.2021 - Current
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels to meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Operated efficiently in high-volume setting to prepare and serve more than 30 drinks per hour.
  • Applied social media marketing strategies to increase patronage.
  • Kept bar well-stocked and presentable to meet customer needs.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Front End Cashier Assistant

Rouses
10.2017 - 05.2021
  • Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Greeted customers and responded to requests for information
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution
  • Processed credit card, EBT, and gift certificate payments with electronic computer system
  • Maintained organized and orderly front end and removed carts, baskets, and debris
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers
  • Organized items on shelves to help customers locate products easily and quickly
  • Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic
  • Operated cash register to record transactions accurately and efficiently
  • Used POS system to enter orders, process payments and issue receipts
  • Handled cash with high accuracy and took care to check bills for fraud
  • Performed cash, card and check transactions to complete customer purchases
  • Learned duties for various positions and provided backup at key times
  • Processed refunds and exchanges in accordance with company policy

Education

No Degree - Psychology

Franciscan Missionaries of Our Lady University
Baton Rouge, LA

High School Diploma -

Saint Amant High School
Saint Amant, LA
05.2012

Skills

  • Presenting Solutions
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Responding to Difficult Customers
  • Customer Support
  • Upbeat and Positive Personality
  • Establishing and Maintaining Customer Relationships
  • Teamwork and Professionalism
  • Experience in Fast-Paced Environments
  • Engaging Customers
  • Excellent with Numbers
  • Guest Inquiries
  • Money Handling
  • Conflict Resolution
  • Complex Problem-Solving
  • Customer Service Excellence
  • POS Systems Expertise
  • Quality Control

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Happiness is when what you think, what you say, and what you do are in harmony.
Mohandas Gandhi

Timeline

Bartender/Assistant Manager

Gilla Brewing Company
06.2021 - Current

Front End Cashier Assistant

Rouses
10.2017 - 05.2021

No Degree - Psychology

Franciscan Missionaries of Our Lady University

High School Diploma -

Saint Amant High School

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Kasey Rimkus