Kasey Rogers
Cocoa,Florida
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
21
21
years of professional experience
Work History
Bartender
Walk On's Sports Bistreaux
Viera, FL
07.2023 - Current
- Crafted and served a diverse range of beverages, ensuring customer satisfaction through quality service.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Developed extensive knowledge of menu items, assisting guests in making informed decisions.
Lead Bartender
Cruzn’ Eddie’s
Yulee, FL
05.2020 - 02.2023
- Supervised all front of house employees and all daily operations
- Resolved conflict situations with employees and handles customer concerns quickly and effectively
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Assistant Manager/Staff Trainer/Bartender
Viking Grille Topeka
Topeka, KS
09.2017 - 06.2019
- Provided leadership and direction for employees
- Implemented and conducted the training process for newly hired employees
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Schedule planning and delegating assignments to meet coverage and service demands
- Served food and beverages promptly with focused attention to customer needs.
Shift Manager/Bartender
Reeds Ringside Sports Bar and Grill
Topeka, KS
10.2005 - 08.2017
- Supervised all front of house employees and daily operations
- Resolved conflict situations with employees and handles customer concerns quickly and effectively
- Provided exceptional customer service to enhance guest experiences and foster repeat business.
Education
Phlebotomy - Phlebotomist - undefined
Dynamic Phlebotomy Training
Jacksonville, FL01.2020
GED - undefined
Kansas Board of Regents
Topeka, KS01.2015
Skills
- Outstanding customer service skills
- Motivated quick learner
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Responsible alcohol service
- Menu memorization
- Drink preparation techniques
Timeline
Bartender
Walk On's Sports Bistreaux
07.2023 - Current
Lead Bartender
Cruzn’ Eddie’s
05.2020 - 02.2023
Assistant Manager/Staff Trainer/Bartender
Viking Grille Topeka
09.2017 - 06.2019
Shift Manager/Bartender
Reeds Ringside Sports Bar and Grill
10.2005 - 08.2017
Phlebotomy - Phlebotomist - undefined
Dynamic Phlebotomy Training
GED - undefined
Kansas Board of Regents