Kasey Rohde
Greenfield,WI
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
8
8
years of professional experience
Work History
Health Technician
Veterans Affairs
Milwaukee, WI
12.2019 - Current
- Monitored vital signs such as pulse rate, temperature, respiration, and blood pressure.
- Maintained confidentiality of all patient information in compliance with HIPAA guidelines.
- Communicated effectively with other healthcare professionals involved in patient care plans.
- Documented patient information accurately in medical charts.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Stress Test Tech
Advocate Aurora Health Care
Milwaukee, WI
01.2022 - 03.2024
- Placement of Holter monitors and Blood Pressure cuff monitors
- Rooming patients, skin prep for stress test and vitals
- Prepares patients for and performs various types of exercise and pharmacologic stress tests
- Maintains active communication with physicians to identify and accommodate specific preferences in testing
- Recognizes routine wave forms, artifact, and serious changes in patient rhythms, including segment elevation/depression, infarct patterns, and life-threatening arrhythmias.
- Ordering supplies and equipment for different sites.
- Monitored vital signs while administering medication during a stress test procedure.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Health Unit Coordinator
Advocate Aurora Health Care
Milwaukee, WI
11.2016 - 03.2022
- Coordinate and prioritize tasks, maintaining the daily flow of the unit in a complex, rapidly changing environment.
- Performed clerical tasks such as typing letters, memos, and reports as requested by management.
- Effectively coordinate communication involving incoming calls, pages, and nurse call light system.
- Coordinates admissions, discharges, and transfers of patients and maintains medical records and release of information for continuation of care.
- Effectively manage various administrative tasks, such as entering patient charges, ordering supplies, and other duties as assigned.
- Ensures accuracy and frequent updates of the unit census, patient information, and level of care.
- Created staff schedules through Clairvia.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Scheduled appointments, tests, and procedures in alignment with healthcare provider recommendations and patient needs.
- Provided administrative support to healthcare teams, including data entry, filing, and preparing reports.
- Assisted with orienting new employees to departmental procedures.
Patient Access Service Representative - PASR
Froedtert, Menomonee Falls (Heart and Vascular Center)
07.2018 - 01.2022
- Identified opportunities for process improvement related to Patient Access Services operations.
- Assisted with training new staff members on the registration process.
- Promptly takes messages from patients, physicians, and pharmacies via EPIC,Teams, phone, and pagers.
- Schedules patients' appointments and coordinates cancellations, reschedules, and any additions added to the schedule.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Answered incoming telephone calls promptly and courteously while providing accurate information regarding clinic services.
- Performed administrative duties such as filing, faxing, photocopying.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Updated contact lists regularly when changes occur in employee status or contact information.
Education
High school -
Cornerstone Christian Correspondence
01.2011
Certified Nursing Assistant -
WCTC
01.2004
Skills
- Communication
- Professional and courteous manner
- Interpersonal skills
- Able to work well with others
- Time-management skills
- Detail-oriented
- Leadership
- Problem-Solving
- Recordkeeping and documentation
- Effective Organization
- Punctual and Dependable
- Self-Driven and Motivated
- Attention to Detail
Timeline
Stress Test Tech
Advocate Aurora Health Care
01.2022 - 03.2024
Health Technician
Veterans Affairs
12.2019 - Current
Patient Access Service Representative - PASR
Froedtert, Menomonee Falls (Heart and Vascular Center)
07.2018 - 01.2022
Health Unit Coordinator
Advocate Aurora Health Care
11.2016 - 03.2022
High school -
Cornerstone Christian Correspondence
Certified Nursing Assistant -
WCTC
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