I am responsible for managing my team, store scheduling, planograms, inventory matrix, delegate task that needs to be done in a store, assist my commercial manager with building up commercial sales as well as building up sales in DIY, time management, coaching, task assignments, customer satisfaction, performing register audits and reconciliations
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Store Manager
AutoZone
07.2021 - 08.2023
I was responsible for managing my team, assisted store manager with various tasks for store, store scheduling, planograms, time management, coaching, task assignments, customer satisfaction, performing register audits and reconciliations
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Parts Sales Manager
AutoZone
07.2017 - 07.2021
I was responsible for managing my team, time management, coaching, task assignments, customer satisfaction, performing register audits and reconciliations.
Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
Dock Crew
Amazon.com
06.2010 - 02.2017
I was responsible for ensuring that everything on the dock ran smoothly while receiving freight into the building and making sure others kept on task with their assigned duties. I was also responsible for running a forklift and other equipment.
Maintained a clean and organized work environment, promoting a safe atmosphere for all employees involved in dock operations.
Optimized workflow on the dock, coordinating closely with warehouse staff to ensure seamless integration of incoming shipments.
Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
Used hand-held scanners and physical logs to accurately track item movements.
Used fork lifts, hand truck, and pallet jacks to move materials on dock.
Helped train new employees in safe practices and warehouse procedures.
Education
High School Diploma - undefined
Reading Area High School
06.2005
Skills
Multitasking while still being very detail oriented