Kasey Short

I want to introduce myself and to show you my interest in becoming part of the claim's team. I attached my resume which consists of my detailed experiences such as employment background, training experiences, achievements, education and skills. My work experiences are strengthened with high responsibility and effort. I would bring my skill-sets to work for Liberty Mutual / Safeco.

I have successfully performed my tasks with a high degree of professionalism. My current objective is to obtain a position that will expand my skills and experiences properly.

I believe in excellence and have always dedicated myself, my talents and my creative abilities to assure the successful accomplishments of any company goals. My positive attitude is a valuable asset to any organization that would employ me. I am certain that my skill-set will give profit to your company.

I look forward to hearing from you and hopefully to learn more about the position, it's goals and plans and how I may be able to contribute to it's continued success and growth.

Thank you for considering my application
Sincerely,

Kasey Short

• Supervised team of 26 staff members.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Customer Follow-up - Ensured that customers were satisfied with company products and services thru customer comments and surveys.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive experience.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.