Summary
Overview
Work History
Education
Skills
Accomplishments
Roles And Responsibilities
Other Employment
Timeline
Generic

Kasey Wishart

Tampa,Florida

Summary

An accomplished professional with four years experience building and maintaining relationships with area doctors for Ability Rehabilitation, securing radio sponsorships for Fanstream Sports and servicing consumer and business accounts for Ability Rehab and Wishart Safety Training, Inc. A dedicated professional who networks, consults, and forms relationships by building rapport with all levels of decision makers. Confidently extracts the actual value of products or services for physician practices, individual clients and corporations. Assists in the development and implementation of strategic business plans to increase volume and revenue from referrals or sales. Is optimistic, coachable, and driven.

Performance-oriented Sales Leader offering exceptional record of achievement over seven-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

8
8
years of professional experience

Work History

Vice President of Sales and Marketing

Wishart Safety Training
10.2022 - Current
  • Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
  • Created strategic service roadmaps for new initiatives.
  • Drove company branding efforts to increase market presence and brand recognition.
  • Developed corporate sponsorships and worked with industry thought leaders to expand public relations.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Facilitated business by implementing practical networking techniques.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Managed accounts to retain existing relationships and grow share of business.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Built relationships with customers and community to establish long-term business growth.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

CPR Instructor

American Red Cross
08.2018 - Current
  • Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Evaluated students' competencies through written assignments and examinations.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Provided immediate and constructive feedback to students individually and as group.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Provided professional services and support in a dynamic work environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Physician Liaison

Ability Rehab
08.2021 - 04.2022
  • Responsible for 6 physical therapy clinics in the Orlando, Bloomingdale and the Largo area.
  • Conduct office visits daily to meet with physicians, physicians' staff, workers compensation referral sources, auto injury referral sources, and other businesses in my targeted territories.
  • Calling on potential referral sources, introducing them to our services, providers, and processes.
  • Maintaining contact with current referral sources and monitoring overall satisfaction with the quality and timing of services provided.
  • Identifying opportunities to improve patient and referral source satisfaction.
  • Coordinate lunches or events between office decision makers and clinic directors to increase referrals.
  • Preparing three weekly reports summarizing contacts made, scheduled, and referral results.
  • Participating in a variety of sales training and planning meetings to learn about new providers, services, marketing promotions, and sharing information about sales goals.
  • Maintain a working knowledge about my clinics' specialties so I can educate referrals and answer clinical questions appropriately.
  • Achieve performance goals for number of office visits with decision makers, increased referral percentages from existing offices and contacts made at new offices.
  • Traveling by car to perform duties with clients, medical providers, and industries within the current network.
  • Submit monthly expense reports and approved marketing expenditures on a timely basis.
  • Work closely with the marketing team to develop social media campaigns that help achieve corporate marketing goals.
  • Monitor the clinics' social media accounts and offer constructive interaction with the users.
  • Representing the company and interacting with both physicians and patients at various points in the patient's experience to ensure expectations are being exceeded.
  • Ensure confidentiality of patient records complying with confidentiality and HIPPA policies.

Sales/Customer Service Associate

The Hertz Corporation
10.2020 - 08.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled billing and payment issues by following guidelines and resolving disputes.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Created and maintained detailed database to develop promotional sales.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Implemented and developed customer service training processes.

Co-Host/Sponsorship Coordinator/Sales

FanStream Sports
08.2017 - 03.2021
  • Stayed up-to-date on FCC requirements for various shows, adapting stories and plans accordingly.
  • Built broadcast storylines to interest listeners and grow station audience.
  • Interviewed show guests and moderated discussions.
  • Made promotional appearances at public events.
  • Conferred with advertising partners to develop and deploy effective promotional strategies.
  • Researched topics for comment and discussion.
  • Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Education

Associate in Arts -

Hillsborough Community College
Tampa, FL
08.2017

Bachelor of Arts - Mass Communications

The University of South Florida
Tampa, FL
12.2019

Skills

  • Customer Service
  • Conflict Resolution
  • Detail Oriented
  • Communication Skills
  • Creative
  • Team Building
  • Reliable
  • Team Oriented
  • Energetic
  • Presentation Skills
  • Building Client Relationships
  • Negotiation
  • Prospecting
  • Meeting Sales Goals
  • Sales Planning
  • Client relationship building
  • Product positioning
  • Demand generation
  • Sales presentations
  • Trade show management
  • Marketing analytics
  • Upselling strategies

Accomplishments

  • Ranked number one in the eastern region and number 6 in the nation within the corporation (USPH) for Same Store Growth Percentage increase, 02/01/22
  • Increased patient visits (Same Store Growth Percentage) by 3% over February 2021., 02/01/22
  • Consistently exceed the set goal of 60 office visits per week every week since January 2022., 01/01/22
  • Top Sales Rep in the Tampa Bay area and number one in the region, 03/01/21
  • Sales leader achieving all quarterly goals for the Branch
  • Negotiated competitive pricing to secure an exclusive contract with local law enforcement, which represents a 22% increase in annual revenue from sales for Wishart Safety Training, Inc.
  • Participated in networking events that generated new business from Associated Builders and Contractors Gulf Coast Chapter Membership events, Kiwanis Club of Tampa Christmas and Back to School events, and Hillsborough County Public Schools Wellbeing 4U Staff Training.
  • Developed corporate sponsorships totaling $57 K in advertising revenue from sales.

Roles And Responsibilities

  • Conduct office visits daily to meet with physicians, physicians' staff, workers compensation referral sources, auto injury referral sources, and other businesses in my targeted territories.
  • Calling on potential referral sources, introducing them to our services, providers, and processes.
  • Maintaining contact with current referral sources and monitoring overall satisfaction with the quality and timing of services provided.
  • Identifying opportunities to improve patient and referral source satisfaction.
  • Coordinate lunches or events between office decision makers and clinic directors to increase referrals.
  • Preparing three weekly reports summarizing contacts made, scheduled, and referral results.
  • Participating in a variety of sales training and planning meetings to learn about new providers, services, marketing promotions, and sharing information about sales goals.
  • Maintain a working knowledge about my clinics' specialties so I can educate referrals and answer clinical questions appropriately.
  • Achieve performance goals for number of office visits with decision makers, increased referral percentages from existing offices and contacts made at new offices.
  • Traveling by car to perform duties with clients, medical providers, and industries within the current network.
  • Submit monthly expense reports and approved marketing expenditures on a timely basis.
  • Work closely with the marketing team to develop social media campaigns that help achieve corporate marketing goals.
  • Monitor the clinics' social media accounts and offer constructive interaction with the users.
  • Representing the company and interacting with both physicians and patients at various points in the patient's experience to ensure expectations are being exceeded.
  • Ensure confidentiality of patient records complying with confidentiality and HIPPA policies.

Other Employment

  • Intern, MMJ - WT Productions, Fall 2019
  • Intern, Fox 13 News, Summer 2019
  • Student Dugout Reporter, HCC Athletics, Spring 2019
  • Intern, WFLA/News Channel 8 Sports, Fall 2018

Timeline

Vice President of Sales and Marketing

Wishart Safety Training
10.2022 - Current

Physician Liaison

Ability Rehab
08.2021 - 04.2022

Sales/Customer Service Associate

The Hertz Corporation
10.2020 - 08.2021

CPR Instructor

American Red Cross
08.2018 - Current

Co-Host/Sponsorship Coordinator/Sales

FanStream Sports
08.2017 - 03.2021

Associate in Arts -

Hillsborough Community College

Bachelor of Arts - Mass Communications

The University of South Florida