KASHA JACKSON
Medical Registrar/Biller
New York,MD
Summary
Capable patient representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
10
10
years of professional experience
Work History
Patient Encounter Associate
Housing Works Inc
Brooklyn, NY
06.2020 - Current
- Greet patients in person at testing sites and updates their insurance/demographic information in electronic medical record system
- Gather registration and financial information for patient pre-registration, enter information into electronic medical record system and ensures all entries are complete and accurate
- Check in patients upon arrival into and performs full registration, including verification of demographics, completion of consent forms, prioritizing and verifying sensitive patient health information
- Answer patients inquiries about sign NOPP and other program consents
- Other administrative tasks assigned by Program Manager as per program needs
- Display Housing Works core values in all functions of position.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Emergency Room Registrar/ Secretary, Worker
Winston Staffing/ NYP Methodist Brooklyn, Weill
New York, NY
12.2018 - 06.2020
- Work efficiently, calmly and professionally in busy, high stress emergency department
- Collect and analyze all required demographic, insurance and clinical data necessary to schedule, pre- register and register patients from all payer classes
- Quick Register patient timely and accurate for successful financial outcome
- Processing co-payments and verifying insurance information
- Handled administrative needs for team, including maintaining records and updating information
- Entering and updating patient's information on network database
- Utilized customer service skills and detailed system knowledge to support hospital and clinic operations
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
Education
Certified Billing and Coding Specialist - Medical Billing/Coding
ABC TRAINING CENTER
Bronx, NY01.2018
High School Diploma -
A. Phillip Randolph Campus High
New York, NY06.1989
Skills
- Kmate
- Eagle
- Health Quest
- Scheduling appointments
- Clerical
- Epic
- MS Word
- MS Outlook
- MS Excel
- Cerner
- Registration
- Insurance Information Collection
- Documenting and Recording Information
Timeline
Patient Encounter Associate
Housing Works Inc
06.2020 - Current
Emergency Room Registrar/ Secretary, Worker
Winston Staffing/ NYP Methodist Brooklyn, Weill
12.2018 - 06.2020
Certified Billing and Coding Specialist - Medical Billing/Coding
ABC TRAINING CENTER
High School Diploma -
A. Phillip Randolph Campus High
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