Focused on using training, monitoring and morale building techniques to boost customer and employee engagement and performance. Motivated to maintain customer satisfaction and contribute to the company's success. I articulate enthusiastically when demonstrating passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SECURITY GUARD
BDA Partners
11.2021 - 01.2023
Secured personnels and premises by inspecting buildings and patrolling property
Addressed problems quickly and reported clear information while working under minimal supervision
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
Surveyed multiple CCTV feeds to closely monitor important areas on grounds
Monitored access control systems and key code records for suspicious activities
Protected entrances by scanning individuals and bags via manual checks or x-ray machinery
Guarded restricted areas to prevent unauthorized entry
Scan for bombs/detonators inside and outside (under vehicle) using EVI camera monitoring system
Controlling access to AOA
Operating and logging all authorized entries
Operating Delta Barriers.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Issued access cards to authorized personnel to monitor access points.
SALES REPRESENTATIVE
Blazing Saddles Cycle
07.2022 - 10.2022
Answered product questions with up-to-date knowledge of sales and promotions
Presented products and services to prospective and existing customers to meet client needs
Fostered relationships with customers to expand customer base and retain business
Identified customers need to deliver relevant product solutions and promotions and meet target budgets
Demonstrated product features to align with customer needs.
CASHIER
Key Food Marketplace
06.2021 - 03.2022
Operated cash register or POS system to receive payment by cash, check and credit card
Accepted cash and credit card payments, issued receipts and provided change
Answered customer questions and provided store information
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Learned roles of other departments to provide coverage and keep the store operational
Tracked company inventories, moved excess stock and arranged products to improve sales.
Phlebotomist Technician
Genesis Medical Center
10.2023 - 12.2023
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles, and lancet.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Centrifuged blood samples as outlined in clinical protocols.
Packaged and shipped specimens to lab daily.
Reviewed patient records for accuracy and completeness.
Addressed questions and concerns to educate patients on collection process and procedures.
Achieved performance goals on consistent basis.
Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
Aviation Security Agent
Inter-Con Security Systems, Inc.
04.2023 - 09.2023
Provided high level of security for crew and passengers on U.S. domestic and international flights.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked and verified photo identification prior to granting facility access.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Security Officer
Pax Assist
09.2023 - 10.2023
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Investigated suspicious activities and persons to maintain security of premises.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.