Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kashawn Hargett

CONGERS,NY

Summary

Dedicated and strategic shelter operations professional with over 7 years of experience in progressively responsible roles within homeless services. Proven leadership in managing staff, ensuring regulatory compliance, optimizing facility operations, and fostering a safe, supportive environment for clients. Adept at crisis response, team development, and cross-functional collaboration. Ready to take the next step as Shelter Director to drive impactful outcomes through structure, stability, and client-centered service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Shelter Director

Project Renewal
03.2023 - Current
  • Lead daily shelter operations to ensure client safety and DHS compliance.
  • Conduct routine facility inspections and oversee implementation of corrective actions.
  • Supervise and evaluate residential program staff, ensuring alignment with service delivery standards.
  • Oversee incident documentation and liaise with DHS and internal leadership to ensure timely reporting.
  • Coordinate emergency drills and ensure compliance with certification requirements.
  • Participate in strategic planning with Program Director to improve service delivery and operations.
  • Mediate client-related issues through trauma-informed and conflict-resolution practices.

Operations Coordinator

Project Renewal
10.2022 - 03.2023
  • Managed staffing operations across multiple shifts, supervising up to 20+ Residential Aides and Supervisors.
  • Responded to high-priority incidents, including offsite emergencies, ensuring immediate resolution and safety.
  • Developed and optimized staff schedules to maintain 24/7 coverage and minimize burnout.
  • Collaborated with directors to design and roll out operational improvements and policies.
  • Facilitated case conferences and resolved client complaints using de-escalation techniques.

Residential Aide Supervisor

Project Renewal
03.2019 - 10.2020
  • Oversaw frontline shelter staff to ensure consistent client care and policy adherence.
  • Conducted inspections, ensured readiness for DHS audits, and maintained shift compliance.
  • Communicated with external emergency personnel and internal stakeholders during crisis events.
  • Maintained operational records and ensured staff accountability.

Residential Aide

Project Renewal
01.2018 - 03.2019
  • Monitored client behavior and maintained a safe, structured living environment.
  • Conducted daily rounds and maintained detailed log entries.
  • Supported clients with shelter navigation, resolving day-to-day issues professionally and compassionately.

Education

The Secondary School For Law
Brooklyn, NY

Skills

  • Staff Leadership & Development
  • Strategic Planning & Implementation
  • Shelter Compliance (DHS Standards)
  • Crisis Management & De-escalation
  • Emergency Preparedness & Safety
  • Client Advocacy & Conflict Resolution
  • Interagency Collaboration
  • Incident Reporting & Risk Management
  • Operational Oversight & Scheduling
  • Budgeting Support & Resource Allocation

Certification

  • Certified CPI Instructor – ID: 3354221
  • Overdose Prevention Champion (Valid until May 2027)
  • CPR / AED / First Aid Certified (Valid until July 2026)
  • Fire Safety Coordinator – F80 (Valid until December 2027)
  • Proficient in Microsoft Office Suite

Languages

English
Full Professional

Timeline

Assistant Shelter Director

Project Renewal
03.2023 - Current

Operations Coordinator

Project Renewal
10.2022 - 03.2023

Residential Aide Supervisor

Project Renewal
03.2019 - 10.2020

Residential Aide

Project Renewal
01.2018 - 03.2019

The Secondary School For Law

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