Hi, Im a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist
Austin Diagnostic Clinic
Austin, Texas
2021.02 - Current
Performed venipuncture and other blood collection procedures according to established standards.
Verified patient information prior to specimen collection.
Monitored inventory levels of supplies used in phlebotomy services.
Documented patient information into electronic medical records system.
Front Desk Receptionist/Phlebotomist
Bio plasma laboratory
Austin, TX
2020.02 - 2021.08
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Performed data entry into computer systems to maintain accurate records of customer information.
Provided administrative support such as filing documents, photocopying and scanning materials.
Verified identity documents for new customers before opening accounts in accordance with company policies.
Explained policies and procedures to visitors.
Ensured that all blood collection equipment was properly cleaned and sterilized prior to use.
Performed venipunctures and capillary punctures on patients.
Collected, labeled, processed, and distributed donor samples according to established procedures.
Guest Service Agent
Hilton Hotels
Austin, Texas
2018.03 - 2020.02
Registered guests into the computer system accurately and efficiently.
Processed guest payments quickly and efficiently.
Provided information regarding room availability and rates to potential customers.
Assisted in resolving customer complaints in a courteous and professional manner.
Responded to telephone calls from guests promptly and courteously.
Performed check-in, check-out procedures for arriving, departing guests according to established standards.
Cashier
Deleware North
Austin, TX
2015.05 - 2018.03
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Greeted customers upon arrival in the dining area.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
William B Travis High School
Austin TX
2013-06
Skills
Data Entry
Medical Records Maintenance
Hipaa
Patient Flow Management
Venipuncture And Capillary Puncture
Health Education
Medical Office Administration
Quality Control Guidelines
Customer Service Management
Guest Complaint Resolution
Credit And Cash Payments
Cash Control
Skilled In Excel
Certification
phelbotomy
Timeline
Phlebotomist
Austin Diagnostic Clinic
2021.02 - Current
Front Desk Receptionist/Phlebotomist
Bio plasma laboratory
2020.02 - 2021.08
Guest Service Agent
Hilton Hotels
2018.03 - 2020.02
Cashier
Deleware North
2015.05 - 2018.03
High School Diploma -
William B Travis High School
phelbotomy
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