KASHERA BOOKER
Elkton,Maryland
Summary
Dynamic leader with extensive experience at The Energy Project, excelling in strategic program management and fostering an inclusive culture. Demonstrated success in enhancing employee engagement and developing impactful content. Skilled in organizational development and communication strategies, driving significant improvements in operational efficiency and team cohesion.
Overview
16
16
years of professional experience
Work History
Director, Content Development & People Programs
The Energy Project
Yonkers, NY
08.2020 - Current
- Developed scalable onboarding processes, personalizing plans to improve new hire orientation experiences and productivity
- Designed and implemented an employee recognition platform, boosting engagement through strategic programs and communication campaigns
- Spearheaded the annual people survey process, managing review cycles, action plans, and follow-ups
- Cultivated a culture of inclusivity and belonging by organizing events, enhancing communications, and driving culture-building strategies
- Partnered cross-functionally to align team initiatives with organizational goals, ensuring accountability and milestone achievement
Manager, Content Development
The Energy Project
Yonkers, NY
09.2018 - 08.2020
- Collaborated with executives to develop and customize ideas, programs, and workshops for client solutions
- Created curriculum content, including facilitator guides, agendas, slide decks, and participant workbooks, ensuring timely delivery
- Conducted in-depth analysis of service offerings to inform strategic decision-making and client engagements
- Acted as a thought partner, contributing to innovative organizational development ideas
Operations & HR Assistant
The Energy Project
Yonkers, NY
09.2017 - 09.2018
- Managed the implementation of Content Management System (CMS) tools, training staff for seamless adoption
- Oversaw financial processes, including journal entries, ledger maintenance, and expense reconciliation
- Assisted HR in screening candidates and scheduling interviews, enhancing recruitment processes
- Coordinated travel arrangements and company events, ensuring smooth logistics and cost-efficiency
Allocations & Operations Manager
Brand X LLC / Blue Label LLC
New York, NY
09.2012 - 09.2017
- Managed product allocations and monitored stock availability to meet customer demands
- Coordinated mass order processing, invoice handling, and trade show logistics
- Collaborated with the Director of Operations to enhance sales fulfillment and customer satisfaction
Administrative Assistant
The Metamorphosis Institute, LLC
Baltimore, MD
09.2009 - 07.2012
- Managed medical billing, client records, and data entry with a focus on accuracy and confidentiality
- Scheduled appointments for a team of five therapists, optimizing calendar efficiency
- Delivered exceptional customer service by creating a welcoming environment for all clients
Student Intern
US Social Security Administration
Elkton, MD
05.2009 - 09.2009
- Supported administrative operations, including data entry and research
- Delivered efficient client services and managed high call volumes
- Shadowed district managers to gain insights into organizational operations
Education
Master of Liberal Arts (ALM) - Extension Studies
Harvard University, Applicant
Bachelor of Arts - Sociology, Criminal Justice
Morgan State University
Baltimore, MD01-2012
Skills
- Strategic Program Management
- Organizational Development
- Organizational Culture
- Inclusive Culture Building
- Leadership Development
- Employee Engagement
- Communication Strategies
- Training Design
- Content Development
- Training Facilitation
Extracurricular Activities
- Alpha Kappa Alpha Sorority, Incorporated, Active Member
- Social Change Agent Institute (SCAI), Founding Funder and Project Manager
Publications
"To Lead Better Under Stress, Understand Your Three Selves"
Harvard Business Review, March 2021
https://hbr.org/2021/03/to-lead-better-under-stress-understand-your-three-selves
Affiliations
- Alpha Kappa Alpha Sorority, Incorporated - Active Member
- Social Change Agent Institute - Founding Funder and Project Manager
Timeline
Director, Content Development & People Programs
The Energy Project
08.2020 - Current
Manager, Content Development
The Energy Project
09.2018 - 08.2020
Operations & HR Assistant
The Energy Project
09.2017 - 09.2018
Allocations & Operations Manager
Brand X LLC / Blue Label LLC
09.2012 - 09.2017
Administrative Assistant
The Metamorphosis Institute, LLC
09.2009 - 07.2012
Student Intern
US Social Security Administration
05.2009 - 09.2009
Master of Liberal Arts (ALM) - Extension Studies
Harvard University, Applicant
Bachelor of Arts - Sociology, Criminal Justice
Morgan State University
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