KASHFIN REDWAN SYED
Automotive General Sales Manager
North Hollywood,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
Work History
Sales Manager
Russell Westbrook Chrysler Dodge Jeep Ram Of Van Nuys
Van Nuys, CA
01.2020 - 06.2021
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Recruit, hire, train, and oversee a team of automotive salespeople
- Set sales goals, track progress, and lead the team to achieve and exceed those quotas
- Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
- Forecast sales for upcoming months and quarters
- Step in to answer customer questions and issues when required
- Coordinate and lead all regular sales meetings with the sales staff
- Develop and manage a CRM platform to retain customers and seek out new prospective sales
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Held weekly meetings with Job titles to identify techniques to overcome sales obstacles.
- Increased monthly gross sales from $Number to $Number and exceeded goals for sales, revenue and profit margins.
- Targeted new markets and increased sales Number% through proactive sales and negotiation techniques.
- Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in Number% revenue increase.
- Exceeded regional annual sales target by Number%.
- Drove sales conversion rates up Number% through effective Action.
- Brought in more than $Amount in sales in less than Number months.
- Grew retail sales volume in assigned territory Number% through strategic budgeting and product promotion.
- Closed over $Number in new sales in Timeframe.
General Sales Manager
Champion Nissan & KIA
Santa Clarita, CA
02.2018 - 12.2020
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Upheld company policies and implemented standards fairly.
- Managed newly-formed Holding Department which oversaw account sales, marketing, insurance and credit sales, rental, and towing, and customer satisfaction.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Supported all sales team members to drive growth and development
Sales Manager/General Manager
Keys Mission Hills Hyundai
Mission Hills, CA
01.2012 - 12.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Upheld company policies and implemented standards fairly.
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals
Sales Consultant
Keyes Woodland Hills Nissan
Woodland Hills, CA
01.2010 - 12.2011
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Developed strategic component development plans to support future projects.
- Supported clients with business analysis, documentation and data modeling.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
General Sales Manager
Diamond Ford
Lancaster, CA
06.2021 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Developed and strengthened high-performance sales team turning over $Amount per quarter.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Supervised sales team of Number people, stepping in to support employees and deliver smooth sales processes for clients.
- Produced contracts, reports, letters, and proposals for clients.
- Developed and implemented comprehensive salesperson training program.
- Organized promotional events and interacted with community to increase sales volume.
- Held weekly meetings with Job titles to identify techniques to overcome sales obstacles.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Targeted new markets and increased sales Number% through proactive sales and negotiation techniques.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Increased monthly gross sales from $Number to $Number and exceeded goals for sales, revenue and profit margins.
- Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in Number% revenue increase.
- Drove sales conversion rates up Number% through effective Action.
- Brought in more than $Amount in sales in less than Number months.
- Grew retail sales volume in assigned territory Number% through strategic budgeting and product promotion.
- Created and launched new online marketing strategies, resulting in Number% sales increase.
- Increased revenue by Number% by working closely with Number key vendors.
Education
Associate of Arts - Business Administration
Los Angeles Valley College
Van Nuys, CA02.2011
High School Diploma -
The Flower High School
Sylhet Bangladesh04.2007
Skills
- National accounts management
- Order management
- Sales processes
- Business Development and Planning
- Product and Service Sales
- Goals and Performance
- New Business Development
- Review of contracts
- Sales expertise
- Operations
- Product and service management
- Sales tracking
- Persuasive negotiations
Additional Information
References available upon request
Timeline
General Sales Manager
Diamond Ford
06.2021 - Current
Sales Manager
Russell Westbrook Chrysler Dodge Jeep Ram Of Van Nuys
01.2020 - 06.2021
General Sales Manager
Champion Nissan & KIA
02.2018 - 12.2020
Sales Manager/General Manager
Keys Mission Hills Hyundai
01.2012 - 12.2017
Sales Consultant
Keyes Woodland Hills Nissan
01.2010 - 12.2011
Associate of Arts - Business Administration
Los Angeles Valley College
High School Diploma -
The Flower High School
Similar Profiles
Alvin MelendezAlvin Melendez
Car Technician at van nuys chrysler,dodge,jeep,ramCar Technician at van nuys chrysler,dodge,jeep,ram
Jair MelendezJair Melendez
Porter/Car Washer at Van Nuys Chrysler Dodge Jeep RamPorter/Car Washer at Van Nuys Chrysler Dodge Jeep Ram
Claude WilcoxClaude Wilcox
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram