Kashia Olander

I was assigned to different Nursing Homes and Rehabilitation Centers every week, all around the bay area, from Salinas, Monterey, Santa Cruz, San Jose, Hayward, Oakland and San Francisco. I worked independently and drove my own vehicle to these locations, where I would meet with a Dentist and assist in various dental procedures. We worked with 100's of different people every month providing exceptional dental work and customer service. Some of my main tasks were meeting with multiple administrators and social service workers to discuss patient treatment and dental billing. After that I would take x-rays on patients and did bed-side dental assisting. I Sterilized rooms and prepped equipment and instruments for 40-55 procedures daily. Documented patient dental health information, medical history, and vital signs for future reference, using Open Dental software. I also created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.

• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate, using Eaglesoft.
• Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Prepared patient x-rays and images for dentist review.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Assisted dentist by performing four-handed dentistry and other chair-side duties.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Maintained current and accurate medical records for patients.
• Organized paperwork such as charts and reports for office and patient needs.
• Checked patient insurance, demographic, and health history to keep information current.
• Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
• Used computer programs and registration systems to schedule patients for routine and complex procedures.
• Managed multi-line phone system and pleasantly greeted patients.