Kashif Chanda
McKinney,TX
Summary
Dynamic digital product and technology leader with over 15 years of expertise in delivering robust enterprise platforms within the healthcare and insurance sectors. Adept at defining product capabilities, managing comprehensive roadmaps and backlogs, and fostering collaboration among engineering, design, and business teams to create scalable digital solutions. Strong foundation in Agile product development, microservices architecture, API platforms, and data-driven decision-making, consistently driving improvements in system reliability and operational efficiencies. Recognized for leading technical teams and managing software development projects to successful completion while leveraging extensive knowledge of programming and system architecture to enhance processes and achieve key project milestones.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Lead – Production Engineering & Platform Reliability
CVS Health / Aetna
Remote
08.2025 - 03.2026
- Led platform reliability and performance initiatives supporting enterprise healthcare digital services.
- Partnered with engineering and product teams to prioritize backlog items focused on system stability and operational efficiency.
- Reduced Sev1 and Sev2 incidents by 30% through root cause analysis and reliability improvements across microservices architecture.
- Implemented enhanced monitoring and analytics using Splunk and Dynatrace improving operational insights.
- Delivered system improvements that enhanced internal servicing workflows and platform stability.
IT Delivery Manager / Platform Product Lead
Cognizant
Remote
05.2021 - 07.2025
- Partnered with business stakeholders and engineering teams to define platform capabilities and product delivery priorities.
- Managed product backlog across multiple Agile teams supporting enterprise healthcare platforms serving millions of users.
- Led modernization of legacy systems into cloud-native microservices architecture on Google Cloud Platform.
- Implemented CI/CD pipelines improving deployment reliability and release velocity.
- Established platform observability and monitoring standards using Splunk and Dynatrace to track product performance and KPIs.
- Coordinated delivery across distributed engineering teams including developers, DevOps engineers, and SRE specialists.
- Client: CVS Health
Technical Advisor – Enterprise Applications
CVS Health
05.2018 - 12.2020
- Led engineering teams delivering enterprise Java applications and API services supporting healthcare operations.
- Partnered with product stakeholders to prioritize platform improvements and deliver system enhancements.
- Introduced monitoring frameworks improving platform visibility and operational reliability.
- Supported enterprise incident response processes and operational governance.
DevOps Engineering Manager / Technical Lead
State Farm Insurance
11.2016 - 05.2018
- Led DevOps initiatives supporting digital insurance platforms with high customer transaction volumes.
- Implemented CI/CD pipelines and automated deployment processes improving release efficiency.
- Collaborated with product owners and architects to align platform improvements with business priorities.
Technical Lead – Enterprise Java Applications
CVS Health
07.2013 - 10.2016
- Designed and developed enterprise Java applications supporting large healthcare data systems.
- Led development teams and coordinated production deployments.
Senior Software Engineer
Blue Cross Blue Shield of Illinois
04.2011 - 01.2013
- Developed healthcare applications supporting IVR systems for members and providers.
- Integrated enterprise services using ESB architecture.
Software Developer
Softek Solutions
04.2008 - 11.2010
Education
BBA - Management Information Systems
University of Texas At Arlington
Arlington, TXSkills
- Product Management
- Roadmaps
- Backlog Management
- Agile Delivery
- Microservices
- REST APIs
- Google Cloud Platform
- Jenkins CI/CD
- Splunk
- Dynatrace
- Java/Spring Boot
- SQL
- Agile methodology
- Issue investigation
- Performance optimization
- Test-driven development
Certification
- PMP – Project Management Professional
- ITIL Certified
Product Technology Toolkit
- Product Management: Roadmaps, Backlog Management, Agile Delivery
- Architecture: Microservices, REST APIs
- Cloud Platforms: Google Cloud Platform, AWS
- DevOps: Jenkins, CI/CD
- Monitoring: Splunk, Dynatrace
- Languages: Java, Spring Boot, SQL
Timeline
Technical Lead – Production Engineering & Platform Reliability
CVS Health / Aetna
08.2025 - 03.2026
IT Delivery Manager / Platform Product Lead
Cognizant
05.2021 - 07.2025
Technical Advisor – Enterprise Applications
CVS Health
05.2018 - 12.2020
DevOps Engineering Manager / Technical Lead
State Farm Insurance
11.2016 - 05.2018
Technical Lead – Enterprise Java Applications
CVS Health
07.2013 - 10.2016
Senior Software Engineer
Blue Cross Blue Shield of Illinois
04.2011 - 01.2013
Software Developer
Softek Solutions
04.2008 - 11.2010
BBA - Management Information Systems
University of Texas At Arlington