U.S. Marine Corps veteran and sales-oriented expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in the corporate industry.
Overview
5
5
years of professional experience
Work History
Vacation Sales Representative
Wyndham Resorts
04.2023 - Current
Presented sales calls with prospects who are interested in purchasing a package of their own defined he product strategy and road map
Worked with the Marketing team to develop a high-performing marketing plan that meets the organizations needs; including but, not limited to pricing, advertising, promotions and events
Created, prioritized, measured and executed customized promotions that meet key business goals; including, but not limited to customer acquisition, retention and growth.
Developed marketing collateral (e.g., brochures), web copy (e.g., landing pages) and presentations (e.g., white papers) for internal use; including but not limited ot webcast videos; email newsletters; webinars; etc
Created marketing collateral (e.g., brochures), web copy
Worked directly with customers in product development, marketing, sales and distribution activities
Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Assisted clients with flight changes and cancellations to minimize travel disruptions.
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Motor Transport Operator US Marine Corps
United States Marine Corps
02.2019 - 04.2023
Operated and maintained over $100 million worth of vehicles and equipment
Reported defects, damage and accidents to proper personnel.
Operated communication equipment and various support vehicles
Performed emergency maintenance on over 100 vehicle resulting in successful repairs
Managed loading, unloading and safety of all personnel, Enduring Freedom and equipment.
Operated and maintained sophisticated equipment designed for tactical operations
Maintained proficiency in tactical planning options and convoy defense techniques.
Trained and instructed subordinates and supported unites on preventive maintenance
Effective decision-maker in high-pressure environments
Completed multiple fire prevention safety training
Maintained riffles, machine guns, mortars and hand grenades
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.