Kashmere Talavera
Summary
I see myself as a proven leader with a track record of enhancing operational efficiency. Priding myself to be proficient in task delegation and problem-solving, and demonstrating adaptability with excellent communication skills. Overall I am a determined employee with a goal-oriented approach and an outgoing personality.
Overview
10
10
years of professional experience
Work History
Distribution Clerk
USPS
01.2017 - 05.2024
- Received, sorted, and distributed incoming mail and packages.
- Checked shipments against paperwork and signed documents.
- Streamlined distribution processes for faster delivery times and increased customer satisfaction.
- Prepared detailed reports on distribution performance metrics, assisting management in making informed decisions regarding operational improvements.
- Prioritized and rearranged tasks to meet changing demands.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Prepared boxes, pallets and crates for outgoing shipments.
- Operated postal machines, including postage meters and mail-processing machines.
- Assisted with implementing new mailroom systems and training staff to improve operations.
- Oversaw and managed all post office box maintenance. Sorted and placed mail into post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Worked front sales window to serve the public for their every day postal and shipping needs and questions.
Sales Associate
Ups Store
11.2014 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Assistant Manager
Lids
12.2013 - 11.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Created employee schedules to align coverage with forecasted demands.
Education
High School Diploma -
La Joya Community High School
Avondale, AZ05.2012
Skills
- Documentation skills
- Task Delegation
- Adaptable
- Prioritization
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Outgoing Personality
- Verbal/written communication
- Listening Skills
- Multi-tasking strength
- Problem-solving skills
- Time Management
Timeline
Distribution Clerk
USPS
01.2017 - 05.2024
Sales Associate
Ups Store
11.2014 - 12.2016
Assistant Manager
Lids
12.2013 - 11.2014
High School Diploma -
La Joya Community High School
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