Kashmir Martin
Bronx
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
American Eagle Flagship Store
05.2023 - Current
- Manage cash handling, transactions, and store closing procedures, ensuring accuracy and efficiency
- Train and mentor new cashiers, providing guidance on customer service and POS operations
- Assist with floor operations, engaging with customers, processing returns, and meeting sales goals
- Recognized for strong leadership and work ethic, leading to an offer for a Senior Brand Ambassador position
Receptionist
Iona University
10.2022 - Current
- Greet and assist students, faculty, and visitors professionally
- Manage phone calls, schedule appointments, and handle administrative tasks
Filling
KN Nova Corp.
01.2022 - 12.2022
- Organized and maintained company records and files
- Answered incoming calls and assisted clients with inquiries
- Managed office supplies and restocked inventory as needed
Counselour
Latino Pastoral Action Center
08.2022 - 07.2022
- Supervised and ensured the safety of 10 children (ages 5-8) for five hours a day
- Organized and led activities, including choreographing dance performances
- Created a supportive and engaging environment for children's development
Education
Bachelor's Degree - Psychology
Iona University
New Rochelle, NYHigh School Diploma -
Equality Charter High School
Bronx, NY06.2022
Skills
- Leadership & Team Training
- Cash Handling & Transaction Management
- Customer Service & Sales
- Administrative Support
- Time Management & Organization
- Stylist
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
American Eagle Flagship Store
05.2023 - Current
Receptionist
Iona University
10.2022 - Current
Counselour
Latino Pastoral Action Center
08.2022 - 07.2022
Filling
KN Nova Corp.
01.2022 - 12.2022
High School Diploma -
Equality Charter High School
Bachelor's Degree - Psychology
Iona University
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