Kashon Melcherts
North Chesterfield,VA
Summary
Professional with strong background in community management, known for delivering results through effective team collaboration. Adept at managing resident relations, coordinating events, and ensuring smooth operations. Reliable and adaptable, skilled in conflict resolution, property management software, and fostering positive community environments. Consistently focused on achieving goals and meeting evolving needs of community.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Avenue 5
03.2025 - Current
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
Assistant Community Manager
Peak Living
07.2024 - 03.2025
- Worked with maintenance staff to complete timely repairs and enhancements.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
Assistant Property Manager
TM Management
10.2023 - 07.2024
- Ensure all leasing activities follow LIHTC guidelines and income eligibility requirements.
- Conduct annual recertification and monitor resident files for compliance.
- Prepare and submit reports to state housing agencies
- Stay up to date with HUD, Fair Housing, and other regulatory requirements
- Conduct unit inspections before move-ins and after move-outs.
- Conduct routine property inspections for compliance and safety
- Process rent payments, late fees, and security deposits
- Work with property managers on tax credit audits
- Address resident concerns and maintenance requests professionally
- Assist in achieving high occupancy rates and reducing vacancy loss
Leasing Agent
SL Nusbaum
04.2022 - 10.2023
- Assist with marketing and leasing efforts to maintain occupancy levels
- Screen applicants based on income limits, background checks, and LIHTC qualifications
- Handle lease renewals, transfers, and notices.
- Maintain accurate records of resident files, lease agreements, and compliance documentation
- Strengthened resident satisfaction by implementing community engagement programs
- Successfully maintained 100% compliance during annual LIHTC audits
Business Operations Assistant
RedWolf, LLC
03.2021 - 04.2022
- Assist as needed with overall operations for freight transportation.
- Assist with logistical schedules for truck drivers and fleet maintenance
- Assist with communicating delivery issues to our customers
- Assist with processing driver pay slips and route deliveries in a driver’s absence
Sales Consultant
Casey Auto Group
10.2015 - 03.2021
- Acquired new clients daily from various sources for vehicle purchases. Assisted in all aspects of the process by prospecting, cultivating, setting appointments and managing database systems. Obtained necessary information about buyers for vehicle buying purposes. Obtained Volkswagen Vett Certification September 2019
- Top 10 salesman company wide, 2 consecutive years, 2018 & 2019
- Distinguished Casey Presidents Club Member, 2017 & 2019
- Cultivated relationships with customers to achieve sales objectives and provide insight into new products, features and promotional offers
- Strategically negotiated with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from Dealership Manager and Finance Manager
- Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options via email and phone calls
- Used Social media to prospect clients, build awareness and contribute to increased revenue
- Constantly contributed to the increase of online reviews through diligent customer service efforts and client relations
- Served as a positive role model for new team members by maintaining high sales volume month-over-month
Claims Adjuster
Towne Insurance
09.2014 - 10.2015
- Investigated, evaluated and negotiated auto accident claims to reach a fair and equitable settlement for all involved parties
- Reviewed estimates to ensure proper coverage coding
- Investigated, confirmed coverage and determined liability for claims
- Reviewed and applied applicable laws and guidelines to dispute, negotiate and settle property and auto damage claims
Education
Restaurant Business Management -
Johnson & Wales University
Charlotte, NC01.2009
Mass Communication - undefined
Central Piedmont
Charlotte, NC01.2007
Skills
- Sales expertise
- Team management
- Team leadership
- Client support
- Skill development training
- Property management
- Payment processing
- Records and database administration
- Strong interpersonal skills
- Proficient in Yardi software
- Resident relations
- Conflict resolution
Certification
- 6-20 Adjuster Licensee
- License Number WS53659
Timeline
Assistant Community Manager
Avenue 5
03.2025 - Current
Assistant Community Manager
Peak Living
07.2024 - 03.2025
Assistant Property Manager
TM Management
10.2023 - 07.2024
Leasing Agent
SL Nusbaum
04.2022 - 10.2023
Business Operations Assistant
RedWolf, LLC
03.2021 - 04.2022
Sales Consultant
Casey Auto Group
10.2015 - 03.2021
Claims Adjuster
Towne Insurance
09.2014 - 10.2015
Mass Communication - undefined
Central Piedmont
Restaurant Business Management -
Johnson & Wales University
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