Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
08.2020 - 11.2023
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Technical Support Representative
Ibex
03.2018 - 08.2020
Assisted customers with various types of technical issues via email, live chat and telephone.
Worked with internal teams to deliver accurate information to customers and service accounts.
Conferred with staff, users and management to establish requirements for new systems or modifications.
Security Officer
Walden Security
10.2016 - 11.2018
Checked for safety hazards and took corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
Education
Some College (No Degree) - Organizational Leadership
Nashville State Community College
Nashville, TN
High School Diploma -
Whites Creek High School
Whites Creek, TN
05-2016
Skills
CDL A Truck Driver
Medication Dispensing
Processing payments
Insurance Verification
Workflow Optimization
Resolving customer issues
Team Collaboration
Timeline
Pharmacy Technician
CVS Pharmacy
08.2020 - 11.2023
Technical Support Representative
Ibex
03.2018 - 08.2020
Security Officer
Walden Security
10.2016 - 11.2018
Some College (No Degree) - Organizational Leadership