Kashunda Dockery

Senior account manager with a strong track record in decision-making and innovative problem-solving. Expertise in developing creative strategies that enhance profitability and operational efficiency. Experienced in managing multiple clients and leading junior account managers to achieve business objectives.

Department of Insurance: Insurance License (Life, Health, Property, & Casualty)

References Available Upon Request

• Knowledge of all aspects of servicing commercial accounts (proposals, marketing, coverage review, and billing).
• Provide ongoing training and support working closely with leaders, advocates, and members.
• Capable of handling substantial workloads with a high level of attention to detail and precision in execution.
• Able to translate the insurance jargon into layman's terms.
• Create and process sales in a timely manner.
• Developed financial modeling and performed regular refresh based on data and information updates.
• Set up and provide regular dashboards / reports on logistics financial performance measures and all KPIs to support communications to senior leadership for specific areas of the logistics process, ensuring logistics costs and processes are monitored, managed and under control.
• Monitored actual/forecasted cost against budget, analyzing variances, and aligning operational rationale and financial implications with the operating team.