Kashyra Stoker Lee
Security Guard
Beaumont,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
09.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
Cashier
Market Basket
03.2021 - 07.2022
- Responded promptly to requests for assistance, spills and customer inquiries.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Welcomed customers and helped determine their needs.
- Processed refunds and exchanges in accordance with company policy.
- Assisted customers with returns, refunds and resolving transaction issues.
Sandwich Artist
Subway
09.2020 - 12.2021
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Harmony Science Academy
Beaumont, TX 05.2001 -
Skills
Property Patrol
undefinedTimeline
Unarmed Security Guard
Allied Universal Security Services
09.2023 - Current
Cashier
Market Basket
03.2021 - 07.2022
Sandwich Artist
Subway
09.2020 - 12.2021
High School Diploma -
Harmony Science Academy
05.2001 -
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