Kashyra Stoker Lee
Security Guard
Beaumont,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
09.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
Cashier
Market Basket
03.2021 - 07.2022
- Responded promptly to requests for assistance, spills and customer inquiries.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Welcomed customers and helped determine their needs.
- Processed refunds and exchanges in accordance with company policy.
- Assisted customers with returns, refunds and resolving transaction issues.
Sandwich Artist
Subway
09.2020 - 12.2021
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Harmony Science Academy
Beaumont, TX 05.2001 -
Skills
Property Patrol
Report Writing
Access Control Management
Federal and State Regulation Compliance
Attention to Detail
Emergency Response
Ground Patrol
Team Collaboration
Reliable and Responsible
Surveillance
Goal Setting
Critical Thinking
Timeline
Unarmed Security Guard
Allied Universal Security Services
09.2023 - Current
Cashier
Market Basket
03.2021 - 07.2022
Sandwich Artist
Subway
09.2020 - 12.2021
High School Diploma -
Harmony Science Academy
05.2001 -